Carputer-Shop - Grom Audio UK

Peter has given me invaluable advice and great customer service when I ordered a Grom bt3. Thank you.

Fantastic customer service when asking if the BT3 unit it compatible with my stereo, very responsive! The unit works great and was incredibly easy to install. Sound quality is perfect, connects to my phone immediately on ignition. Brilliant little thing I love it, forget Bluetooth to FM transmitters or aftermarket stereos get one of these!!

I've had great customer service one two separate occasions when selecting a Grom BT3 unit for two of my cars. In both cases, I got a quick response regarding vehicle compatibility which was extremely helpful. One of the vehicles is a grey import from Japan so compatibility was not 100% known. After checking and feeling reasonably confident that compatibility wouldn't be a problem, Grom offered to refund me in the event that the unit didnt work. But it works perfectly. I recommend this company and their products.

Hi, although very responsive and customer service was good.. the product is absolutely no good. Provided all the required information for my vehicle and then had 2 units sent and professionally installed and paid for and neither unit worked correctly. No refund for either installation or return postage and wasted 2 afternoons. Wouldn’t recommend these guys at all.

2 devices and happy with both - still going strong (Lexus RX in 2015 and Subaru Forester in 2020) I have just bought my 2nd device (bluetooth pairing with phone calls/mic) for my Subaru Forester. Took a couple of attempts to pair, but now sticks every time. I also ordered the 3mm jack and phone charger/connector which covers all bases. Delivery was fast. Fitting was really easy. Mic was a bit awkward to hide, but got there in the end :-) but that was to be expected. Call quality is excellent according to unwitting "guinea pigs" I called to test it out :-) I already had trust in GROM devices after fitting one to my Lexus RX in 2015 (non-bluetooth), which is still going strong. Team were helpful as I was on a 2003 facelift plate and they contacted me before dispatching to clarify if I'd ordered the right connecting cable for my year/stereo (which I had) but it was good to know they were conscientious and thorough. I generally don't use the app as everything seems to work without it: Google Maps, Spotify, general streaming, iPod devices, etc Would happily buy another.

Top supplier and great staff. Very helpful.

Carputer-shop / GROM audio UK. Product was first class, plug and play, easy to fit following instructions & YouTube videos. Was Bluetooth for a Volvo S60 2005. Customer service was top quality, replied to me swiftly following no order confirmation email & sent out next day delivery. Would use again & recommend!

Asked for help to find right device for my old lex to have aux. Quick answer and full support when buying and installing product. I dont know how but ita working amaxing with nice quality sound and i have all my original options like cd changer. Thanks. Very rare to meet that level of service in uk.

Ordered a Grom USB3 for my Volvo V70 and received it within a couple of days. I wanted it for mp3 playback and wasn't bothered about Bluetooth phone connection. I didnt remove the head unit instead i connected it into the rear of the car via the rti unit.Very easy to fit as it comes with vehicle specific cables. I followed the instructions for the folder structure on the mp3 drive and it worked straight away. The steering wheel controls and reversing sensors all work as they should as well. Sound quality is excellent and i have 40 albums in mp3 format @ 320kbs on a 8gb drive. Its early days but so far i am very pleased.

Brilliant service quick delivery. Got a Grom Unit for my 10 year old V70 2005. Easy to install. Called them once since I didn't receive confirmation mail, but all got fixed. I live in Denmark

Absolutley fantastic item i bought 2 units one for my volvo XC90 and the other for my volvo S60 and ive just fitted one to a 1998 volvo V70 (SC805 head unit) fantastic customer service the guys there know there stuff... The units give you USB/ BLUETOOTH/ IPOD CONNECTION you may have to purchase extra leads for this depending on choice of unit... Ideal if your on a budget or you dont want to remove your existing head unit I would recommend these unit's to anyone.... Please call them for there advice on your need's thats what i did Gary

Great service and very helpful, would thoroughly recommend!!