Family Car Sales

Car dealer Family Car Sales, Bottle Corner, TJ Industrial Estate, Besthorpe, Attleborough NR17 2LW, United Kingdom: 64 reviews of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Family Car Sales
Rate: 4.9
Address: Bottle Corner, TJ Industrial Estate, Besthorpe, Attleborough NR17 2LW, United Kingdom
Phone number: +44 1953 789504

GPS coordinates

Latitude: 52.5181541
Longitude: 1.0801304

Location on the map

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reviews

Jashanpreet Sidhu
What a perfect, pleasant and reassuring time we had getting our big family car from Steve and all at Family Car Sales. We gave him a set of (probably quite tricky) requirements and he searched for weeks to find us the perfect car! Wouldn’t settle for anything he wasn’t happy with either. Finally found one and he ensured we were happy with everything before making it perfect and delivering it to us! After he left we found an upholstery spring which had become dislodged on a seat in the back and he advised us to use the car a few times to check we were happy with everything and then bring it in for them to fix. Which we did, there was nothing else that needed attention on the car, just the spring and they had it back in place within minutes! Just the sort of help and service you’d hope for :) Always polite and friendly. The car, a Ford galaxy Titanium is lovely! Looks and drives beautifully and we (my husband, myself and 3 young sons) feel really safe and confident traveling in it :) We would 100% recommend Family Car Sales to anyone! Great service, completely trustworthy, great, safe, reliable cars! Perfect :)
3 months ago
Susan Peek
I got Recommended Cator from many people and found myself this great Fiesta the service from start to finish has been great both Sophie and Steve have been Excellent to deal with and any questions answered i would highly recommend buying form them
5 months ago
George Clay
Family run garage,bought Nissan Juke for my daughter.No pressure selling,Took time including test run,offer own comprehensive warranty.
1 month ago
Torice Samuels
Fantastic service from start to finish from all members of the team, the car I purchased was prepared to an exceptionally high standard and ready to go. Thanks everyone keep up the good work, you will certainly be recommended by me . Thanks
3 months ago
Perky pillows
A very chilled out buying experience with no pressure
9 months ago
Shoshanna Green
Visited this garage on several occasions. The service is excellent, caring as to our needs and the suitability of the car to match these. We have now been to the garage for three different cars for three different family members. Each time, kindness, helpfulness and usually a cuppa - at 'nornal' times! My first stop every time I want a car or help! Thank you!
7 months ago
lou cancela
Excellent Service. And Excellent advice. Thanks to all your Team. TERRY.
4 months ago
Jessica Key
Bought my Ford from here and was superb! Great value for money with impressive customer relations and service experts! They look after you here. Recommend!
9 months ago
Rob Spence
If only I could give more than 5 stars!!! I bought my little Mazda 2 about month ago and I absolutely love it :) The service provided was brilliant, Amanda was super friendly and professional on my test drive and car was made safe for drive due to current covid pandemic! I fell in love with the car right away, however there was no pressure at all form the seller to buy it. I made the best choice I could and would recommend Cator Family Car to anyone! The car drives like a dream, the first day I had to make journey to Stansted and back and had no issues at all and still don't :) The seller is honest and provides a full check of the car before collection, me and my partner were under such an impression of the service provided :) Keep the good work guys and stay safe:) Thank you for helping me find my PERFECT first car :D !!!
9 months ago
Samantha Sze
I had the best experience finding my first car with this company. All the staff are so friendly and helpful, I really couldn't have asked for more. Would definitely recommend this place to anyone looking for a new car.
3 months ago
roberto cazares
Just bought a car from here today, the staff were so lovely, the selection of cars were great, was very relaxed and no pressure to buy a car, they answered all our questions and I will definitely always use them from now on if I ever need a car and will definitely recommend them to friends and family. Keep doing an amazing job guys and thankyou again.
5 months ago
Jigisha Gohil
Excellent friendly service, no pushy salesmen, full service of the car before we bought it. A fantastic experience buying our car.
11 months ago
Tara Jost
Having been in the motor trade for 13 years this place is a breath of fresh air! Genuine friendly staff, high quality vehicles, no hard sell and with out doubt the best place I have had the pleasure in dealing with. I will be back for the annual service. The only argument now is between me and my wife as to who is going to drive the Focus ST. Thank you Cator Family Car sales.
4 months ago
Andraya Hughes
Honest people. Sold us a fantastic car. This is how a business should operate.
10 months ago
Danielle Owens
Such a positive buying experience - it's clear everyone there is committed to giving a good service.
8 months ago
Tommy B
Lovely family run business, no stress at all easy like Sunday morning
4 days ago
ji
While planning to upgrade our old car, it actually died on us bringing plans forward a few months early and while we envisaged a few trips round to places to find something we headed here as we were in the area for a general chat about Fords. They were so helpful with our questions and left us in peace to look around. The most pressing question put to us was tea or coffee! We test drove three we liked the look of and ended up choosing one in 2 hours! It was incredibly easy to sort out and we were even able to pick a convenient time for it to be delivered. They were also able to sort something out with the old car and take it away. Had our new car over a week now and couldn't be happier. Fantastic car and while I've always had used cars, this is the first one that feels like a brand new drive. Lots checked and replaced new before it came to us. Great to use and had every confidence in each team member we dealt with. Would definitely recommend.
1 month ago
Kurt Bulicek
Had a service on my Ford Focus and an MOT too, nothing was too much trouble, even had a courtesy car whilst it was being done.
11 months ago
Calley Andrews
3rd time using family Car Sales and I cannot fault them one bit, this time I was there for a cambelt change as it was due, cheapest price around and didn't take as long as expected so the difference was knocked off the bill. I'm sure I will be back when I'm in need of some work doing on either one of my cars. Steve, Sophie and the team make you feel so welcome all the time.
7 months ago
Emmitt Woltz
Great customer service. They helped my son choose his first car and offered good advice and were very patient whilst he had a chance to consider his options. My son loves his first car (and so do we).
3 months ago
Natalie Rico
Dear Steve and Sophie Thanks so much for sourcing and offering to fit the grill for our daughter's fiesta. What great service! The car has been super reliable since we bought it from you in November. It has been running really well and we are reassured to know how thoroughly you prepared the car before she drove it away. We're pleased to hear that you are now offering servicing for all Fords. We'll definitely be bringing our own car over when it's due for a service! Thanks again Ed Street
4 weeks ago
P Tesauro
My misses won a car (Ford focus) from there over Christmas! Wasn't sure what to expect but got there to pick it up today and it's absolutely perfect for her! Really nice friendly couple that run the place and even had somewhere for the young one to play while we had a cuppa! Car runs great and my misses is well happy! Only downside is I've now got 2 cars to clean of a weekend! Lol Many thanks and sure gem will be giving you a Sterling write up! Hope you all have a very happy new year in 2019 All the best Dan ????
5 months ago
George Fontana
Brilliant customer service, was really welcoming and very helpful when selling our car to them. They made the process quick and easy and ensured we had all the confirmation we needed. Would highly recommend.
3 months ago
Steven Veneziano
I brought my car from here in December and you have been nothing but helpful since. I have received amazing service and everyone there knows what they are doing. I will 100% be using you guys again when it’s time to upgrade my car!
7 months ago
Corey Smart
I'd traveled a distance to look at a car that I'd been assured was in great condition and when I got there the engine was totally knackered, it was rattling like anything, had no oil in it and smoked as if it was on 100 a day.
2 months ago
Chantelle Perry
Cator Family Cars are fantastic. Friendly and brilliant service. Would highly recommend them. Thanks to Sophie for selling me a fantastic car and also keeping my kids entertained.
4 months ago
Barnaby Cruz
brilliant service- I messaged them about a van I had seen they responded quickly and even when they informed me it was the house next to them selling it they still wanted to help and send me information and pictures of the van. when I did a arranged visit to see the van they even helped with finding the owner and were very professional. I will be taking my van and car to them to have it serviced when it is due as its hard to find a friendly service like what I got from them ( and they didn't make anything from me) highly recommended
7 months ago
Mitchel Kirk
Bought a used car from Cator Cars, on a recommendation from a chap at work, and am absolutely delighted with both the standard of the car and of the service given. Both Sophie and Steve were extremely helpful but never pushy, and made the whole purchasing experience very stress free. Would highly recommend this company
7 months ago
Travis D
Great guys they will look after you once you drive away!
2 months ago
Alberto Nieves
We have been trading with Family Car Sales since they were founded. We have ALWAYS had spot on service from them, with both car sales and servicing/ aftercare. Very professional staff.
9 months ago
Alexandros Pappas
When you have absolutely no idea about the mechanisms of a car, it can be a real nerve wracking experience to find a trustworthy car salesman. In most cases you are left no choice but to leave the fate of your bank account and families safety in the hands of a complete stranger!!! Thankfully Cator Family Car Sales tick all the boxes... ✔ Trustworthy ✔ Safe ✔ Affordable ✔ Experienced ✔ Down to earth individuals PERFECT!!!
9 months ago
Roberto Marinelli
I needed a car after my old one had died so went along after hearing good things about them and found a car straight away. Got the finance sorted and picked the car up the same week. A great turnaround and excellent service from Sophie, Steve and Jack. Would thoroughly recommend Cator Family Car sales, very helpful and committed to giving an excellent service start to finish.
1 month ago
Miftah Lawal
Fantastic service and experience when buying car from them.
2 months ago
Rodney Walton
Fantastic company, so polite, genuine and helping you find the right car for you, very caring and willing to go the extra mile to include you in their family of customers. Would always choose them above and beyond any other dealer. well done all of you xxxxxx
4 months ago
Holly Ball
The staff are very nice people very helpful we brought a car from them the cars lovely.
2 months ago
Kobe Stroobants
Just wanted to say how happy we are with the service we received from Family Car Sales. After our old car bit the dust we needed something reliable and it was refreshing to deal with people who genuinely listened to your needs and put safety over profit. I would have no hesitation in recommending Family Car Sales to anyone looking for a great affordable car. Thank you again.
1 month ago
Claude Bolduc
Fantastic friendly advice and service! Great value for money. Lovely first car for my daughter, and runaround for me. 3 tiny issues with the car were rectified without question. Fantastic!!! Highly recommend!!!!!
1 month ago
Jim Arnold
Hi just bought a focus from the Cator family today.Such lovely welcoming family.car was just as expected actually even better than the photos.would highly recommend to friends family.If you are after a car this is the place to go.well happy with my new car.
9 months ago
Susan Kane
Cator Cars are an amazing family run company that appear to get busier and busier and it’s clear to see why! The customer care is 2nd to no one, not forgetting the work carried out on my car. For such a busy business they manage to access any problems and quickly get you a quote offering top advise at the same time. I work full time and only run one car and in recent times of need they have pulled through for me every time! Cannot praise the group at Cator enough, and would highly recommend them to anyone.
3 months ago
Tanya Corbin
Steve and the team work very hard to ensure you are happy with your purchase
3 months ago
Jan Soar
Excellent service. Not recommend these guys enough. I dont normally leave feedback u less i have to, but i felt it was only fair to take 2mins to write this. Thank you so much for a delightful service and excellent car :)
4 months ago
Axel Madge
The whole gang are brilliant!
3 months ago
Mirta Arroyo
Great people best place to buy a car.
4 months ago
Hafner Oneida
To Steve & Sophie. Sorry in advance . I brought my focus from Steve just over 2 years when he had only just started out and was run at his home . Just wanted to say thank you for the amazing service I had with the exchange of my 3 door for a 5 door due to my family getting bigger . Even though we had a problem with car everything you could think of steve did he went beyond and above sorting the small problem out truely great service there . Steve and Sophie are such friendly people and steve of course know his stuff about Ford's . Visiting them just the another day with my friend who I recommended and she is now picking her car up this week . Lovely to see how far you both have come in your business . Well done but that's because you guys don't just push to sell cars you do so much more . Highly recommend . Value for money all cars are affordable. This is the place to go .Once again sorry it's taken 2 years to write . Lea x
8 months ago
Dennis Donovan
Excellent customer services, fitted me in to change my faulty reverse sensors whilst I was in area as I now live in Cambridgeshire. Thank you
3 months ago
Ahmed Kamal
Great friendly family car dealers & Ford mechanics; all 'round good experience.
4 months ago
Eli Hamann
lovely little business run by an up and coming young couple. Well worth a look and easy to find just off the main A11
7 months ago
Basel Hanieh
Really good place to go to get a car to have work done on your car staff there are friendly and really helpful and are honest as well always looking out for your best interests definitely recommend for people to go there
6 months ago
Bridget Hernandez
Helpful, trustworthy and very friendly service, in a world where this doesn't happen very often. Highly recommended!
10 months ago
Ashley Kovaleski
Great place lovely people very helpful
3 months ago

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