Highway Auto Parts
Junkyard Highway Auto Parts, 29231 Groesbeck Hwy, Roseville, MI 48066, United States:
100 reviews
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Address: 29231 Groesbeck Hwy, Roseville, MI 48066, United States
Website: highway-autoparts.com
Phone number: +1 586-778-7700
GPS coordinates
Latitude: 42.5109762Longitude: -82.9569595
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reviews
Duncan Moffat
Very helpful. And decent prices. 3 rd time ive done business with them
1 month ago
Roger Shepard
Needed a side door for my 2000 Ford van restoration project. Mike supplied me with a really nice door at a great price.
5 months ago
Jonny Cardot
Kevin is quick, efficient, knows his stuff, and is very friendly. Great prices, excellent service! Thanks Highway!
5 months ago
Amanda M
Great people working here
Yard guys are nice and respectful and handle their business.
Great place for Great parts
5 stars highly recommended.
Counter guys their on chill we got ya covered their A1
8 months ago
Vicky Mann
Cheapest price i found in town. friendly service and fast.
1 month ago
Doug Dawson
Unexpectedly need an engine and was nervous about going to places thinking I would be racked over the coals....went here and Kevin has been the nicest most friendly person to work with.. even after the fact he was still willing to assist us and was so understanding. Would definitely recommend this place and will use them in the future myself from now on!
9 months ago
Gayle Edmondson
I brought a wheel and had it put on. My air valve sensor was damaged in the process. They took care of it and did right by me and I can appreciate that kind of service. Thank you
9 months ago
Steve Bano
Great service, Kevin was very helpful and friendly.
3 months ago
Henry Rodriguez
Great services and good people ????????
5 months ago
Bianca Bronstein
Everybody there was a real helpful and the guy I did my tires was awesome thanks dude forget something wrong
8 months ago
Ewgeni Za
They are very nice and caring give them a call
7 months ago
Bhumika Saivamani
Especially a great place for used tires . Paid $35 for a practically brand new tire . My Taurus X has an oddball size and the tire stores wanted $200 each ! Another time I was looking for a part . They didn't have it , but took the time to check a national database and told me who did
11 months ago
Anne Lauterbach
I got a used transmission from highway last week and I guess the used trans had some internal problems. But the good and fare team of Highway parts give me a full refund with in a weeks time after the failed transmission. Thank you very much Highparts and I look forward to doing more auto parts business with you in the future if I need to.
2 months ago
al Echols
Part was identical. 15 minutes after getting home it was installed. Great price, service and fast. Thank You.
2 months ago
Alexander Gonzalez
Great customer service
3 months ago
louisa minney
Friendly staff greeted me as soon as I entered. They quickly looked up the part I was looking for, and quoted a reasonable price. They had it brought it up front for me to inspect before purchase.
Go check them out!
2 months ago
edwin martin
The other review is not me. It's someone trying to start problems. Please ignore. Kevin and the staff are wonderful
2 months ago
Jay Paul
I had the most pleasant experience at Highway Auto. Single female in need of rims for my vehicle. The staff was incredibly helpful! From the moment I walked in, I felt at ease & comfortable. I appreciate Lenny, Shawn & Will for going above & beyond!!! From the initial call to the exchange of the cores on a separate occasion!!! Extremely smooth process. I will return & definitely highly recommend Highway Auto for all of your vehicles needs!!! God bless the staff here!!!
4 months ago
Richard Meyer
After a disappointing visit to another recycler I went to Highway and picked up a rear door. They had exactly what they said and the part was in good condition. Service was prompt and respectful. THE GUY THAT GOES OUT AND TAKES THE PART OFF THE CAR IS OUTSTANDING AND MAKES YOU THAT ITS NO BOTHER TO REMOVE THE PART FOR YOU.
4 months ago
Dan Nicholson
Al and the entire staff were great! Good prices and excellent service, from the counter reps to the guy in the yard.
2 months ago
Julie Lesher
Awesome people to buy from!!
6 months ago
Wen Zeng
Excellent business. I walked in today 5 minutes before they closed and was greeted kindly. Nick was happy to help me, found the exact part I needed and had it within minutes. I couldn't be more thrilled with Highway Auto Parts and would recommend this location to anyone due to their awesome customer service and better prices.
4 months ago
Josh Bell
Part fit ,reasonable price!
10 months ago
Jordan Gladu
Lenny and Tyler were outstanding! I got great customer service, I'd definitely go back.
4 months ago
Lou
Great prices great customer service guys are nice and helpful. I will come back forsure
2 months ago
Tom Ugarte
Extremely Rude Employees
4 months ago
Federico Nannini
Went in on Saturday of Labor Day weekend to get a wheel for my car. The Roseville location didn’t have it, so I paid a deposit to have it brought in from their Ferndale store for pick up on Tuesday. I called around 2:00 on Tuesday, was told it wasn’t in but it would be. So I left work early so I could make sure I’d be able to pick it up, as I was assured it’d be in today. 10 minutes till close and it’s not in. Now I’m going to have to leave work early again (whenever it does come in) so I can pick it up.
Staff: Don’t promise a delivery date that you can’t stick to.
2 months ago
avmasi
Great place and very helpful staff. Never had a bad experience getting auto parts from them. Parts are exactly as described.
2 months ago
Variedades Doris
My Saturn SL broke down and could no longer drive it. After getting a run around from other places I was recommended to give Highway auto a call. So, I called, they said they would call back in a hour from dispatch, which they did. I gave the address to where I would be at and set up a time to be at the house. Well four hours later I watch the flatbed drive right past my house. I get out in the middle of the road to see the driver keep driving, what a waste of time hopefully I get better luck in Southfield.
2 months ago
vickie taylor
Great place. Fair prices Lenny was awesome they are fast and they are cheaper than any place I've ever been to. I will be handling all my used car replacement needss here you should too
4 months ago
Taylor Buttrill
Great Customer Service! Had my part ready as soon as I walked in. Reasonably priced! Great place overall.
3 months ago
dry anchovy
Bought a back glass for my Envoy. He said it would take a day or to. Ok good... Got a call first thing this morning saying "Lisa? Yes, this is Highway Auto, your glass in in.
Took less than 24 hours.
The guys are great with the public. 2 Thumbs up. They have my business!!
7 months ago
Rich Amo
I agree with previous negative reviews about they "raise the price" when you stop at their location. It happened to me. I'm not shopping from them anymore. Even they have no skills how respect customer or say thank you. There are many other locations which know how to do clean business with customers and respect.
1 month ago
Kim Lambe
Great service
7 months ago
Mageed Abdo
Always have what i need for an excellent price. Guys are great. My number one go to!
4 months ago
brgn
So we got water in the engine and needed a new one. My uncle who has connections here contacted Kevin to get us one. They send an engine to the shop for my car. After the engine is in they find out it's a bad engine. So we pay an extra $900 in labor to have it torn out and yet another engine sent over. Kevin promises he will help cover some of the labor and promises $150. I ask him why so low when he is now costing me three times the labor just to have my continually worked on. He tells me he owes me nothing and doesn't have to reimburse me anything I mean I didn't buy the warranty for labor on their parts. Anyway after my wife goes out there to pick up the deposit on the engine, he gives her a $100 gift card to his shop. What the @#!$ dude!?!?! First that is not helping us! Secondly that is not the $150 he promised multiple times. I guess I will just use this gift card to pay my mortage or food. Oh wait it's useless to me just like this companies service!
7 months ago
Kevin Miller
Staff was helpful and understanding and when my old car needs an old part I will go back.
2 months ago
Chen Chen
I purchase 2 color matches doors and a fender for my Silverado from highway auto parts about 2 months ago, i was told that the doors are in perfect condition and “very good insurance quality parts”- Josh and that they will be shipped out the following day after purchased and will arrive in a week. So I wait a week and a half and didn’t get those parts so I call josh and he said they forgot to ship them out... I told him that’s fine just ship them out ASAP so he calls me back saying he needs $250 +dollars more for shipping when we agreed on $100 so now it’s $350. I already waited 2 weeks for these parts and now I have to pay $250 + for shipping. But I was like alright whatever since these parts are in really good condition and I won’t need to repaint them it’s worth it I guess. So I paid it then I finally get my parts... except they were horrible condition. The fender had 30+ dings on it and paint chips all over and the doors were scuffled up and scratches all over. So I call Josh back and he told me to text pictures of the parts to his number that was a fake number, then I call again and asked to be transferred to Josh and they transfer me and the call doesn’t go through, this is really unprofessional and Josh can’t man up to his mistakes and try to sort something out.
2 months ago
Alexa Forti
Was totally worth the trip from Cleveland. They were fast and professional.There price was again, worth the trip......
7 months ago
Ralf Gettler
Must say, I spoke with Kevin yesterday for a price on a new axle rear end for my jeep. Fair price! Actually shocked me!! I've been calling around like a crazy person. Ive never been here before but as a single mom I've had my fair share of rude, men at yards who are disrespectful. Kevin wae great, and tommorow I'm planning a trip there since I'm a good 30mins to put down a deposit. And await it's pull & pickup... Really enjoy all the good comments!!
4 months ago
Ruth Mathew
Kevin and the boys were so helpful! They found my part at a great price, stayed late to give me the information I needed, and went above and beyond in their customer service. I highly recommend.
10 months ago
J h
I would give them negative star but the only choice is on star. worst customer service ever.
2 months ago
Emerson Santos
Beautiful place and sales persons. I would recommend the world to them. Fast and precise service. Rusak Motors Euclid Oh.
3 months ago
MaryAnne Schweers
excellent customer service. I would recommend friends and family... thanks mike and Damian
5 months ago
Lisa Weeks
They are very helpful and have good prices
3 months ago
Siki miller
Recently my sisters husband passed after a long illness. I made a memorial box to hold his ashes. Joe was a complete Chevy fan so I wanted to put a bowtie emblem on the box to commemorate his love for the brand. The guys at Hiway were more than helpful with my request and donated the emblem to my project. Great thanks to the guys at Hiway for their help.
4 months ago
Pam Keener
Went to Highway Auto on April 29, 2019 for a pair of side view mirrors (for a 2000 Jeep Wrangler, which is a TJ). I checked their website 1st to ensure they had them, they did, and a reasonable price, so I went after work. They require a 20% nonrefundable deposit, which I paid and was told the mirrors were at their Ferndale location. They said that they would have them ready for me the next day and then proceeded to take my phone no. The next day, I received no call, so I went up after work anyway. A waste of gas and time, because they hadn't even taken the mirrors off of the vehicle in Ferndale. So I was told that they would be ready the next day.
The following day no call, so instead of wasting my gas and time again I went home.
Now it is May 2, 2019, I get my break at work and I call Highway Auto. They answer, I explain the situation, the response I got was, let me call and find out what's going on. So 2 hours later I see I missed a call, check the voice mail and it's Highway Auto, the mirrors are in.
I go after work to pick them up, the salesperson asked if I needed assistance, so I walked up and handed him my paperwork for the mirrors. He goes to get them out of the back, another salesperson tells me I see you got the message. The first salesperson cones back with them, and places them on the counter, looks at my paperwork again and states there is a $13.00 balance on that.
As I'm looking at the mirrors I realized they aren't the right ones, these are for a JK which is not what I seen on their website, left a deposit for, or waited 3 days for!
Needless to say because I need them, I just picked them up off the counter and walked out.
They wasted enough of my time, their service in my opinion is totally unprofessional, they prices are reasonable if you actually get what you ask for, and their products, don't know if they are any good considering that I never got what I paid for, I recieved their substitution for a product they couldn't produce.
I personally will not spend my hard earned money there again and will tell everyone about my experience.
Update:
I recieved a phone call this morning from Ross the manager at Highway Auto. Ross informed he that he would be there all day and would like the opportunity to correct the situation. I went up to Highway Auto and was greeted as soon as I entered. I was then told Ross was in the back and he would be up momentarily to speak with me. When we met, he was very sincere as he apologized for the incident and refunded my money, then he also gave me the correct mirrors absolutely free of charge. I'm am very thankful to both the owner (who initially responded to my review) and Ross (the manager) at Highway Auto for acknowledging and correcting the situation. I am very satisfied with how professionally they handle this situation, and will continue to do business with them.
9 months ago
zeca vts
Great experience and very friendly and helpful with my first purchase in a auto part Salvage yard
1 month ago
Elif Certel
Got what I wanted, workers there were bitter. Extremely rude as if I were bothering them. I wanted to see the part that I was purchasing, requesting to see it in person. However, I was told that “this is what it is going to look like” and they pulled up a low quality blurry image. As the customer, I feel as though they should cater better. They are being paid to help the customer, act like it.
7 months ago
Joe Labriola
actually went in for a headlamp wire harness connector. guys were quick and friendly and ended up with what i needed in 10 minutes or less.. and that ratrod in the showroom was killer!!
1 month ago
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