Thomas Merrifield Wallingford Ltd

We sold our high-value, detached property through Thomas Merrifield Wallingford and received a first-class service from start to finish. Craig was exceptional: knowledgeable, courteous, easy to deal with, responsive and tenacious, ensuring the perfect outcome for all. We intend to use Thomas Merrifield again and highly recommend them.

Phoned up to ask for a viewing. Agreed everything in the phone, then they never called me back to confirm anything. When chasing up they had no records of my previous call. Wasted my time.

We have recently purchased a house through Thomas Merrifield Wallingford, and the whole experience was excellent. They played a large part in enabling the purchase to go through from offer to completion in 6 1/2 weeks. David, in particular, was great. He was incredibly patient with us and responded to queries promptly, even the most mundane of questions. My experience of estate agents has not been good up until this point, but Thomas Merrifield turned that stereotype on its head, and I would strongly recommend them.

We had a really positive experience with Thomas Merrifield with our recent house purchase in Wallingford. We viewed our house on a Saturday and were able to speak directly with the Director to make an offer. Even though it was a Saturday afternoon, he was responsive and acted in the best interest of both the Seller and the Buyer and we quickly reached an agreement. I was in regular contact with the Director during the conveyancing process and he was always very helpful and replied to emails quickly and this allowed the process to progress smoothly and without delay (we exchanged contracts within 4 weeks!). We felt like we were in good hands with Thomas Merrifield - they know the industry and the market well. We know Estate Agents receive a lot of negative attention, and the current home buying and selling process in England is stressful - but we count ourselves lucky for having bought a house listed by Thomas Merrifield.

I purchased my first property through Thomas Merrifield. David was kind, professional and approachable from the off. I told him he was far too nice to be an estate agent! He worked for both buyer and seller and I felt my experience was important to him. I was kept updated regularly and he always called and emailed me when he said he would. No matter which member of staff I spoke to each were professional and delivered great customer service. My solicitor also said Thomas Merrifield were a pleasure to work with, which spoke volumes considering how many estate agents a conveyancing department work with. I would definitely use Thomas Merrifield in the future should the opportunity arise.

David at Thomas Merrified really helped us out when buying our new house and was quick to jump on any task that needed to be completed on a challenging house buy. I would highly recommend them.