TOWER HILL GARAGE

Used car dealer TOWER HILL GARAGE, 53 Cove Rd, Farnborough GU14 0EL, United Kingdom: 230 reviews of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
TOWER HILL GARAGE
Rate: 4.8
Address: 53 Cove Rd, Farnborough GU14 0EL, United Kingdom
Phone number: +44 1252 515544

GPS coordinates

Latitude: 51.2921197
Longitude: -0.7672790

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reviews

Tyler Gorman
I had an amazing experience when I brought my car back in November. But an even better experience today when I took the car in because a warning light had appeared. They spoke to me over the phone and booked the car straight in, when I dropped the car off they even gave me a lift back home whilst the car was being looked at! It only took about and hour to have everything fixed. I received an outstanding service and will definitely be visiting the garage every year for my MOT and would recommend anyone to go to them! Thank you again Towerhill
3 weeks ago
Sergey Koptev
Brought a great little car from Alan at tower hill garage can't recommend them enough, great service turned the car around very quickly for me, very friendly guys and not the typical pushy salesman you find in some garages, very honest. Definitely would buy from them again
8 months ago
Deb Lund
5 Star service all round from this very friendly and experienced car dealership. There was no pressure from any of the team to buy, and was given as much time as I needed to purchase the right car for me. Everything Tower Hill said they would do they did to the highest standards. Thank you Alan for being a star salesman and your amazing patience. Ian and Louise - Chichester
8 months ago
David Johnston
Extremely professional service. Alan took the time to discuss my needs and advise on the type of car that I wanted to purchase. After a test drive and having decided to buy, the car was then readied very quickly in time for me to enjoy it during the week-end. A small issue with a service light coming up in error was sorted out swiftly and with no fuss. Thank you!
2 months ago
Kev W
Alan was very helpful when I just turned up to look at a car I had seen on the web ,all the paperwork regarding the car was available . I booked a test drive and took the car for a good run . Decided to buy ,everything was sorted including MOT and road tax by the garage all in all a pleasant experience , will recommend Tower Hill and would definitely use them again
5 months ago
Alex Bagnasco
After an extensive internet search I sourced a 2009 Mini One from Tower Hill Garage and spoke to one of the salesperson, Paul Molyneux. I visited the garage for a test drive and was greeted by Paul who was very friendly, helpful and knowledgeable about the car. The Mini was owned by a previous smoker and there was some damage to the seats and the vehicle was in bad need of a deep clean. Paul explained that the car had only just arrived in the workshop but offered to change all the seats free of charge to better quality ones, taken from another. These were a set of clean, undamaged higher spec seats and I was very pleased with this offer. Following a test drive my mind was set on having this seemingly well looked after Mini (except for the mentioned smoke damage). I noted some minor issues with the vehicle and I was impressed by the fact that Paul recorded and agreed to fix all the faults I mentioned, providing me with a written agreement to follow these through. Although there was no reduction in the advertised price (I tried!) I realised that I was getting a good car for the price and quite honestly I was really impressed by the standard of excellent customer service. I returned later that week to pick up the car. All the duly noted faults had been fixed and the car smelt far less smoky. Paul had arranged to service, MOT and even road tax the Mini for me, ensuring the road tax receipt was emailed directly to me. This slick service meant all I had to do was pay and take the car away. But before I did Paul took the time to show me every check performed by them to prove that the car wasn't stolen, under HP, written off etc. I was also given the Log sheets, MOT cert, road tax and 3 months warranty. Everything was well presented and clearly explained so I felt very reassured before finally taking possession of my Mini. Setting off home a (a distance of 64 miles) I quickly noticed some further problems. The car heater fan only worked at full speed and the indicators failed to cancel after operation. I phoned Paul on route who was most concerned and apologetic and he suggested that I continue home but he would come up with a plan to rectify these issues. Later that day he offered to send me the necessary parts in the post and invited me to take the Mini to a local garage of my choice, ensuring I would be reimbursed for any reasonable cost of repairs. A day or two later I also spotted that one of the radio speakers wasn’t working. Once again Paul offered to send a new one have this included in the repairs. The parts duly arrived promptly in the post and I arranged for my local mechanic to carry out the repairs. Upon receipt of the scanned invoice Paul made an immediate refund directly into my bank account. I wanted to feedback in detail here just how helpful and flexible Tower Hill Garage have been. The service has been excellent. All the paperwork was thoroughly covered and clearly explained. When things went wrong there was an immediate apology and Paul took personal responsibility for ordering parts and authorising the repairs, saving me the time and cost of returning back to their garage. I would have no hesitation in recommending this garage to anyone looking for a quality used car and excellent customer service. I intend to return to this garage again next year in search of a Fiat 500 for my daughter.
2 months ago
shayla Nickerson
I've picked up my new car from Neil today. The service I received from all those I came in contact with during the purchase we're outstanding. This is the second car I've bought from this garage and would not hesitate to recommend to anyone (near or far). Fantastic longstanding local company, and long may it continue.
10 months ago
rodney swailes
Alan and the team where amazing very easy process sold me a Citroen DS4. Beautiful car. Alan wasn’t pushy at all and done everything he could to help with questions nothing was too much 5 stars to these guys smooth and easy buy defiantly will be using tower hill again!.
10 months ago
Jason Hall
I bought one of my first cars here 10 years ago, which served me well, so I came back 10 years later to buy another one. The staff are helpful and not pushy, informative, knowledgeable, and nothing is too much trouble. Would recommend!
6 months ago
wurmbly
Thank you for making the purchase of my new car as painless as possible. Friendly and helpful staff and car was at a good price. We drove away happy customers. It's a shame we are so far away from you otherwise would definitely be back to use you for servicing etc. Thank you and all the best for the future.
10 months ago
stephanie heppe
This was the first time I had heard of and used this garage. I was very impressed by the friendly and prossesional manner in which I was dealt with throughout, especially from Paul. He was very fair and went above and beyond to ensure I was completely happy with everything before driving away in my new car. Couldn't recommend this garage and the staff enough!!
5 months ago
Susan Greneveld
Very happy with the service at Towerhill, nice genuine people. I went there not knowing what I wanted and Paul, took the time to talk to me and helped to pick a car that is suitable for both my work, and my family at the weekends, it was the a great choice as well as I am loving my new car , so thanks Paul ????. This place I would recommend!
7 months ago
Rawan
I bought my car from Tower Hill Garage just over a month ago. As a single woman buying a car I had experienced a number of patronsing sales people other garages. However the salesman at Tower Hill was nothing but courteuos , helpful and most importantly took my interest in buying a car seriously ! They had a wide choice of well presented cars on display and provided plenty of time for a test drive. The car was ready for collection on the day agreed and had been expertly valeted. I would definitely recommend Tower Hill Garage.
4 months ago
Jackie Mcintosh
Just purchased a Kia Venga from Tower Hill garage and what a fab experience from start to finish. No hard sell just lots of useful information and friendly service. Highly recommend using them if you're looking to buy a quality used car. Thank you Paul for looking after us so well.
2 months ago
imin lin
After a bad experience at another garage we came across these guys from an online advert. I'm glad we did, they were great. Very helpful, easy to deal with, no pressure sales tactics and we are very happy with the car. We wouldn't hesitate to use them again even though they are in no way local to us.
2 months ago
kallas
I recently bought a car from Paul at Tower Hill garage. Excellent Customer Service.They keep you inform in every step. The process for buying a car was very easy and quick, I would highly recommend Tower Hill Garage to anyone who is looking to buy a car.thank you so much everyone at Tower Hill Garage kind regards Yogita
8 months ago
Kristi Barth
I want to say a big Thank you to Alan and his team at Tower Hill Garage,I just purchased my car from them and I'm very happy They were very kind and helpful,they've done MOT for my car and everything they said they would do they did ,easy purchase. Excellent experience ,Well done team,excellent salesmen .I definetly recommend them 100% Thank you????????
5 months ago
Kaitlyn Hicks
Took our car for a run, because they had a couple of cars we were interested in. The team gave us a fair price for our old 307 sw and charged a fair price for the car we bought. 4 stars because I was selling my car and buying the new one, but they kept calling my husband.
5 months ago
Jazmin Nunez
We were searching for a replacement car for my daughter. After endless searching on the internet and a horrendous visit to a well known car supermarket we spotted the ideal car at Tower Hill. After a quick information gathering phone call we arranged a visit. We were introduced to Alan Samuel who (despite torrential rain) showed us the car in great detail. He answered our numerous questions after a little negotiation we struck an excellent deal. We would certainly recommend Tower Hill Garage and the most helpful Alan.
2 months ago
Jay A
This is now the second car I have bought from Tower Hill, each time the customer service has been brilliant, no pushy sales pitch and the cars are always great runners. Definitely recommend this garage
5 months ago
Lawton Curtis
I can thoroughly recommend Tower Hill Garage. I bought a renault recently. A nice car at a reasonable price. It had a few things I wanted done, which they did at no extra cost. It has since had an intermittent fault with the wipers, which they fixed without quibble. A good bunch of guys all round.
10 months ago
Joni Schueitzer
Very helpful and friendly staff, and great overall service. One of the staff, Alan, helped me a great deal and did not pressure me in any way. Bought a car from them and would heartily recommend them. They have a wide selection of cars to choose from as well.
2 months ago
The Truth
Fantastic garage brought a lovely convertible, it had a few little things that needed sorting which they did before I picked it up. The sales guy Paul is a nice and knowledgeable guy and even a few weeks after, a couple of niggles needed …
2 months ago
Tonisha Flagg
Definitely the best garage we've ever come across! Great service when buying a new car and part exchanging our old vehicle. The aftercare has been excellent too. Fuss free service and very friendly people. Highly recommended.
7 months ago
Truman Tang
Absolutely amazing service! I’ve brought 2 cars from this place and all the guys make the process so easy! So thankful to finally get my dream car at an affordable price. I cannot recommend this garage enough! Thanks again guys :)
6 months ago
Kodie Thomas
I bought a car and part exchanged my old one at Tower Hill. Very friendly, professional and helpful. I got a good deal on my car, and I am very pleased with my new one. Would definitely recommend them
8 months ago
jeremy egloff
I bought a car from Paul at Tower Hill Garage a few years back and the service was excellent. Update calls were made regularly so I knew what was going on with getting it ready for me allowing me to plan my week. Not once did I have to "chase them up" if you are looking for a Car look no further. I would certainly use them again!
2 months ago
Virginia Boertlein
Very helpful.. absolutely no hard sell! I bought my first car with them and they've been very caring about making sure it will be easy to drive for me. They patiently guided me through the things to be done ie road tax, insurance etc. Alan even went above and beyond by allowing me to change collection time twice. Totally recommend.
2 months ago
edward hawkins
We have just bought a Ford S Max from Tower Hill Garage after having been recommended by a neighbour. We have four children and were really open minded as to which seven seater to go for. The salesmen were really helpful, understanding our …
11 months ago
Kimberly Meyer
We bought an eleven yr old VW eos in December 2017. Less than a month later we had to claim on the warranty. The hardtop convertible was faulty and had developed a leak. …
8 months ago

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