TOWER HILL GARAGE
Used car dealer TOWER HILL GARAGE, 53 Cove Rd, Farnborough GU14 0EL, United Kingdom:
230 reviews
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Address: 53 Cove Rd, Farnborough GU14 0EL, United Kingdom
Website: towerhillgarage.com
Phone number: +44 1252 515544
GPS coordinates
Latitude: 51.2921197Longitude: -0.7672790
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reviews
The Boyds
Seven years ago my husband & I bought 2 cars from Tower Hill & have received the very best service from Neil & Paul since then. They have serviced & MOT'd our cars over that time & are always friendly & professional. 2 weeks ago we exchanged one of our cars for an 18 month old Mazda which they sourced for us & again received the very best attention. I have always & will continue to fully recommend Tower Hill Garage.
3 months ago
Donna Colelli
The staff here were friendly and very accommodating to our needs as we had traveled a fair distance. A huge variety of cars on show and reasonably priced within the current market. Would definitely recommend buying from these guys. I know if we need a second car in the future, we wouldn't hesitate to make the journey again. We had the pleasure of being served by Alan who was a very friendly and honest salesperson
5 months ago
Taylor Doehrman
The 2nd time I have bought my car from here! I highly recommend them! They worked so hard to find me the right car and was so patient to! Thank you so much to Bryan and to the Towerhill team!!!
1 month ago
Joanie Totani
Best Car buying experience we've had. Neil was so helpful and willing to spend the time whilst we choice which car we wanted. Tower Hill Garage has a large range of cars all sensible priced and the service was excellent. Will definitely recommend and return in the future.
1 month ago
Deasha Morgan
Brought my nissan quashqui off these guys, they have been brilliant, the cars a dream, I live an hour away, would 100% go there again next time, I lost my radio code, no problem, called them up, they emailed if to me........ A month later the seat sensor was playing up, no problem, all fixed under the warranty,.
Its a nice feeling to find a garage that are 100% honest and reliable, it's so hard to trust people nowadays, would 100% recommend
5 months ago
Venette Brown
I was looking for a car for myself and dealt with a very knowledgeable salesman called Bryan. Super friendly and efficient. Will definitely will be coming back to purchase a vehicle from him!
1 month ago
Hamad Hamad
I bought a new car here for the second time, between me and my family we return as not only are the cars good quality but the staff are lovely and look after returning customers. Will definitely come here again in future. They knew who I was from the last time even with the lack of baby bump, new hair colour and it being over 2 years later! Thank you lads, good job
5 months ago
Jeanette Cantrell
Fantastic service from one of the sales guys Paul, very knowledgeable and I didn't feel pressured at all into buying a car that I wasn't happy with, unlike experiences with other garages. Paul was extremely helpful from the start and made sure the car was in tiptop shape before letting me collect it as I have 2 small children. I have had my car serviced there since I purchased it, very happy with the service and after sales care, highly recommended!
1 month ago
Melissa
We had viewed several Minis and the one at Tower Hill was by far superior.
The sales team were very friendly and welcoming and by no means your average salesman trying to push a sale.
All of the comments made on the car at the time of the purchase were addressed by the time we came collect. A stressfree purchase.
I would recommend anyone looking to buy a car from Tower Hill.
Thanks guys for the lovely Mini we now own.
7 months ago
Ronnie Stewart
Buying a used car can be a bit of a lottery, so when you get a good one, that garage gains your trust.
I've had 3 cars from Tower Hill over the years...the last one I recently got even though I had re-located out of the area! I have always found them to be knowledgeable, courteous and nothing was ever too much trouble.. so coming up back up form Cornwall was an easy choice to make for peace of mind.
I wholeheartedly recommend them!
1 week ago
E Thomas
I found a number of cars in my price range on the Auto Trader website. From the first phone call to making my decision Alan was informative, patient with all my silly questions and made the whole process gentle. I wasn't looking forward to having to go through the process of finding a new car but i'm very glad I found Tower Hill Garage. They were also very kind about taking my much beloved old car into retirement!
6 months ago
nkslider
"Have just arrived to Farnborough a few weeks ago. I was searching for a car to be able to travel around. After endless internet surfing selected a few options and visited a few places. Hours and hours of travelling by trains/buses/walking. At the end: cars looking great at pics, turn out to be simply either aesthetically or mechanically not sound. Finally, spotted a local car dealer and decided to visit. Consequent second and third visits. Alan Samuel showed me a few cars in great detail. He patiently answered my numerous questions. Always attentive and client oriented. Approach and attitude simply great! After a little negotiation struck an excellent deal. I would certainly recommend Tower Hill Garage and the most helpful Alan". Additional point: had to leave FB UK approx. one year later. One phone call, one visit. Car inspection just a few mins. They just made sure the car was ok. Sold the car back to the garage to a reasonable price. Again, immaculate service, great attitude. Thank you Tower Hill Garage for your service and attitude. - Rustem (Farnborough, UK)
7 months ago
Reginaldo Sousa
I recently brought my first car from there, I have to say Paul and the team were great from start to finish. Kept me updated on the cars progress and when it was ready to be collected, then delivered it straight to my door. They really went the extra mile and I would highly recommend them to anyone.
9 months ago
Danny Boyle
Alan was most helpful given these strange Covid times.
We have never bought a car without a test drive before, unable to due to Covid, however we were comforted by the integrity of both Alan and Tower Hill Garage.
3 months ago
Velial Orlov
Had a faultless buying experience with Tower Hill, by far the best I have ever had at a used car dealer. Paul was friendly and helpful with absolutely no pressure tactics or pushiness. Even replaced the front brakes free of charge when they actually passed the MOT.
Highly recommended.
5 months ago
Christopher Kohrt
Reliable, trustworthy and friendly service. Alan and Neil always go out of their way to help in finding the perfect vehicle and always conduct business in a professional manner. The garage has a good selection of reliable and high quality cars and is most definitely worth travelling to if you are looking to buy or service a car.
6 months ago
Travis Folsom
Very professional staff, happy with my purchase.
Staff very friendly
Got a fantastic car, very pleased.
Would recommend to anyone who wishes to either buy or trade in their vehicle,
You cannot get any better than Tower Hill Garage! ????????
9 months ago
David Cohen
Bought my car here recently. Very straightforward and friendly customer service. They don't beat around the bush. And they know cars, I was pleasantly surprised but the high quality customer care and helpful service. Thanks Allan for your help.
5 months ago
Margo Queen
Just picked my new fiesta from Tower Hill Garage and just wanted to say a massive thank you to Neil and all his team for the great experience of buying the car.
Neil is absolutely charming and genuine and the service was better than we have ever experienced from any other garage.
We would 100% recommend Neil and the team to anyone looking to purchase a second hand, good value car.
Well done Tower Hill Garage.
Ann and Andy Lorimer
1 month ago
Louis Betancourt
We recently bought a mini convertible from Tower Hill. Whilst we had a small issue with a wheel bearing failure after purchase, Tower Hill quickly rectified under the warranty. Excellent service with a particular mention for Paul who was very helpful. I would thoroughly recommend buying from Tower Hill to anyone.
9 months ago
vincent heflin
Great service from this garage would highly recommend. No hard sell. We were left alone to have a really good look the car and Paul answered all our questions In a super friendly manner. Many thanks to Paul and the team will definitely be back!
4 months ago
Cole Terpstra
Superb service! We took our car in for new brake pads and was greeted by welcoming, knowledgeable and professional staff. Nothing is ever too much and the speed and efficiency of the work was top notch! Paul, at Tower Hill, made our experience with the company effortless and did everything he could to make sure that we were inconvenienced as little as possible, whilst we were carless waiting for the work to be carried out.
Cannot recommend Tower Hill Garage enough!
10 months ago
Abhishek Das
I recently purchased a BMW from TowerHill and couldn't be happier with the service received. Paul who took me through the whole purchase was fantastic. He answered all my questions before I travelled down and gave me detailed information about the vehicle to help with my decision.
When I arrived on-site Paul took me to the vehicle and was happy to leave me to look over the car for as long as I needed. No pushy sales technique just honesty and confidence in the product he was selling.
Thanks TowerHill and especially Paul who was professional and friendly. Highly recommend.
10 months ago
Chance Moir
Friendly service before and after purchase from Neil and Paul. Good value for money vehicle. Good after sales service and care. Very pleased with the vehicle that I bought. Other members of my family have also been pleased with vehicles purchased from Tower Hill Garage. Thanks
9 months ago
Beverly Lopez
I can't say I really enjoyed helping my daughter choose her first car. Many car dealers we visited didn't seem to add any real value into the process. So I was frankly surprised when we found her little car at Tower Hill Garage in December, they were helpful, engaged, straight forward and well organised. We agreed a number of rectifications and the work was performed as agreed and in many areas they exceeded what was agreed. Nice to find a garage that does add value into the car buying process. My daughter is very pleased with her car.
7 months ago
Summer Outlaw
Having worked for 47 years in main Dealer garages I was obviously apprehensive about buying a car from an independent dealership. However I had no need to worry. The car was exactly as described on the internet. The team were very professional and helpful, including allowing me to take the vehicle to my local dealer to have the 2 minor adjustments to be carried out. They reimbursed me in full on receipt of the invoice. If I lived locally I would be more than happy to use them as my local garage.
4 months ago
Hasan Tamimi
Bought my Mini One using Zuto as a finance option with them today, this dealership were very friendly and helpful and when I saw the Mini it had been completely cleaned and looked amazing! It had a fresh mot and service, for a good price also! Driven it around a bit today and everything feels amazing, very trustworthy and helpful dealership, 100% would recommend to anyone!
5 months ago
Nelson Filsaime
Absolutely fantastic service- visited several times in pursuit of the pefect family car and found the team extremely helpful. Paul was more than happy to spend time going through everything with me and listened carefully to my requirements before giving me useful advise. Unlike other garages I didn’t feel at all pressured or manipulated into choosing a car and felt reassured by their professionalism and positivity. Would highly recommend!
7 months ago
Robert Lomison
Recently upgraded to a larger car via Tower Hill Garage to prepare for the arrival of our second child. Their customer service was second to none, taking interest in the reasons for the upgrade and offering a very fair price for a part exchange on our hatchback. Paul and Alan were very helpful and attentive as well as quick and very efficient. I highly recommend Tower Hill!
1 month ago
Dawood khan
Got my car on Friday. Very safe environment and made me feel very welcome. Great people and would recommend to anyone! Very please with my car!
2 months ago
Leo McCoy
very reasonable prices and helpful service, I was away in Cyprus for three months and on my last three weeks purchased a car from tower hill, alan who was the sales rep offered to look after the vehicle till I came back. very trusting service and provider, would recommend the garage very highly and also alan for being a top bloke tending towards my very complicated situation. thanks guys, am enjoying every moment with the car
7 months ago
John Norman
I recently had the absolute pleasure of buying a car from Tower Hill. From start to finish it was an enjoyable process, and I'm so pleased the dealership was recommended to me! Now motoring happily in my new Mini I am delighted to pass the recommendation on to anyone looking for a new car. Well done Tower Hill team - and thank you!
11 months ago
Daniil YUKHIN
I bought an M3 from Tower Hill last month, I was very impressed by their service. It did have a slight fault with the parking sensors, that I found after buying it. This was no problem as the guys took the car back, without hassle, gave me a courtesy car and replaced all parking sensors FOC. Email updates were daily and a pleasure to deal with.
Happy to purchase another car from here.
Thanks guys!
10 months ago
Joshua Freeman
Outstanding service and we definitely recommend Tower Hill Garage!!! Paul was super helpful, friendly & professional. He made it very easy taking care of all the paperwork and MOT. All this great service and we only bought a cheap little runabout Toyota Corolla!! Thanks Paul!!
9 months ago
Trisha Mayes
No pressure and easy to deal with. I knew what I was looking for but this didn't distract from the experience. A test drive was arranged quickly and easily, couple of things I wanted doing were done without fuss, plus car was given a new MOT and the front discs were advisory of some corrosion but still serviceable and within tolerance - but the guys put new discs and pads on anyway - a complete bonus.
Very pleased with the purchase and experience, I chose Tower Hill due to location but having read previous reviews I had no concerns about buying and it proved true. I would recommend you buy from them if they have a car your looking for.
11 months ago
Antonio Mori
I was seen by Alan Samuel and he was fantastic - I am a young lady who bought this lovely Suzuki Swift on my own. Usually I'd have my Dad with me to help but I wanted to do this on my own and I am extremely happy with both the car and the service I was given.
The MOT was done the day before I picked the car up even though there was another 9 months on it - I part exchanged with my rubbish old car and even though it isn't worth much at all they gave me an excellent deal!
I couldn't recommend this place enough, and the after care service is also excellent! I'll be having my MOT's and services done with them as they clearly treat loyal customers well.
The whole process was so quick and easy and Alan went above and beyond as he could see how much I wanted the car!
5 days ago
John Huskins
Having searched the internet and trailed around a number of dealers in search of a good quality, second-hand car we came across Tower Hill Garage. What a relief to find a team of professional advisors whose primary concern is to understand your needs and match them to a suitable vehicle. Alan won our trust immediately by giving us the benefit of his extensive knowledge and very sound advice. Paul dealt with the paperwork and was equally professional and friendly.
There is no heavy selling just a genuine approach to the very best in customer care. We struggled to choose between 5 great cars and after deliberating over a bacon sandwich selected the most beautiful Fiat 500 convertible. We are delighted with the car and the fantastic after care.
I strongly recommend a visit to Tower Hill Garage and we will definitely return when we want to change our Fiat in a few years time. As a London resident I am more than willing to travel to Farnborough as this is an exceptional garage thats well worth the journey.
Thanks to the team from Berni and Laura.
9 months ago
Darpan Shah
Found buying a car from this garage very quick and easy! Paul was very transparent with the sale of the vehicle and all of the details that they held of the vehicle in question. Felt very welcome when asking questions and felt that they genuinely listened to my needs. Would definitely recommend buying a vehicle from this garage. And if anything comes up in the future i would buy from these guys again.
9 months ago
Elisha BOYD
From the moment I saw the car, the service has been fantastic. I bought it in July 2016 with a 6 month dealer warranty and the couple of things that have gone wrong have been dealt with quickly, efficiently and without fuss even though I live 90 miles away! I would definitely buy another car from this garage.
1 month ago
Dj Moran
Bought a Volkswagen Golf from here. Very good prices, and lots of extra services you might not get with other car garages. Beyond helpful staff, car was immaculate when presented and no problems so far.
9 months ago
Chathuri Wasundara
Great service, with a smile, and a desire to have you comeback when next you need your next used car. I was a returning customer, more by chance than by design, but I was in the market for a particular car, and it just so happened than when I enquired on line Towerhill had the right make and model, and in a brilliant colour scheme. They are also close to where I live, so bonus! The first car a bought was family estate some 10+ years back. This time I was looking for something a bit more high end. I took the standard 3 month warranty as Towerhill had already identified some items that needed attention. During that 3 month period we identified a few more issues, but nothing was to much trouble to resolve, including, 3 months after the warranty ran out, they fixed a break sensor which shouldn't have failed because they had done the brakes prior to me collecting the car. I dealt with Paul, but they were all equally as supportive.
1 month ago
LifeTimeValue LLC
I bought a car from the wide selection of cars and at all times there was hassle free browsing and no hard selling.
The minefield of paperwork, Tax , MOT Warranties etc was dealt with and fully explained to me by the friendly helpful staff.
I am very happy with the car I bought and recommend Tower Hill to anyone looking for a value for money used car.
1 month ago
Thanks You
TOP CLASS SERVICE.
I have bought my cars here for the past 30 years. I have found the Personnel very friendly and that their service never ends with a sale.I have popped back on a few occasions with a minor matter and been treated no different than if I was buying a £10,000 vehicle.
1 month ago
Hendrik Pruyn
Absolutely over the moon with the used car I’ve just bought from Tower Hill Garage. Great customer service and a great deal on the car. I’ll be recommending Alan, Neil, Paul and Co to any friends and family looking for a car.
1 month ago
Michelle Gayne
fully recommend using Tower Hill Garages! Really great customer service skills and the car was a good price and in quality condition. Also came with a MOT and Service. Very pleased with our purchase.
1 month ago
Tracey Taylor
Purchased a Peugeot 308 about 3 months ago and had no trouble at all. The car had a new MOT and Alan and the rest of the staff were great. Would certainly use Tower Hill Garage again.
5 months ago
Rabia Iqbal
We decided to make the trip of well over 100 miles to Tower Hill Garage as the car for sale ticked all the boxes. However, on the test drive, my husband commented on a mechanical issue which he asked to be corrected. In spite of a difference of opinion between the garage and himself regarding this they agreed to address the problem to achieve a satisfactory outcome for us. This was really appreciated and a credit to them for going the extra mile for customer satisfaction.
Thank you Alan for your negotiations.
9 months ago
Blue MountainCur
This is a great place to buy a used car from. My sons first car, we were never put under any pressure and actually enjoyed our time at Tower Hill. So pleased we found this place. Nice cafe round the corner as well!
1 month ago
Chelsie Boynton
Great experience and professionalism.
Sorted out mot mileage and warranty on time.
Big thanks to Alan who made my car purchase easy during hard COVID times.
Thanks Mark
3 months ago
saradominization
Great service from the team. Very easy and smooth transaction and a great used car, thank you
9 months ago
