TOWER HILL GARAGE

Used car dealer TOWER HILL GARAGE, 53 Cove Rd, Farnborough GU14 0EL, United Kingdom: 230 reviews of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
TOWER HILL GARAGE
Rate: 4.8
Address: 53 Cove Rd, Farnborough GU14 0EL, United Kingdom
Phone number: +44 1252 515544

GPS coordinates

Latitude: 51.2921197
Longitude: -0.7672790

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reviews

Pradeep Radhakrishna
I've recently brought my Volkswagon Golf from Tower Hill Garage and I have nothing but great things to say about the whole experience. Alan has provided a 5 star service from start to finish and I 100% recommend buying any car through Tower Hill Garage as you can guarantee you're getting the very best of second hand cars. This will be the first place I ever look before considering buying a car in the future.
5 months ago
Mark
Avoid Brian , the only used car salesman that tells you to go test drive at a main dealership as he refuses to let you test drive theirs , then has the audacity to ask you to return and buy from them if the car suits your needs. Avoid Brian , ask for Alan at least he will try his best to be helpful .
2 months ago
funny bobby
I recently purchased a Hyundai i30 Estate, I always check reviews but have never left one myself. However on this occasion I am happy to make an exception because I wanted to thank Alan and the team for the excellent service they provided. From start to finish the process was relaxed, professional and hassle free, never has buying a car been so easy. I have no hesitation in recommending Tower Hill Garage if you want a reliable, quality vehicle which you can drive away with confidence. Thanks again Alan it was a pleasure meeting you and I will be back in 100,000 miles if not before!
11 months ago
Droopy
I purchased a car from Tower Hill Garage and i have to say that it has been the best car buying experience i have been through. The staff were lovely and they did not try to BS us. We had an inspection done on the car and a few issues came up, Tower Hill were happy to fix all of these and extend our warrenty free of charge. I would 100% reccomend buying a car from Tower Hill Garage!
6 months ago
Sean Julien
Tower Hill Garage has been amazing. Helped me to get a Nisan Note that's perfect for ever day use and getting from A to B. Friendly service. I never felt hounded or ignored. They gave my wife and I space to view the cars and have a nosey and when we were done, someone was always ready to have a chat and go through any next steps or answer our questions. Alan helped us a lot and made a huge difference when it came to making a decision. I'm not a huge fan of the process behind buying a car but these folks made it a pleasant and friendly experience and they've kept it going by making me feel like a valued customer.
6 months ago
Melanie Hodroff
Amazing place to get your car!! I got my first car here and Alan made the whole process seem extremely easy. Alan was extremely helpful and the customer service was splendid! There were few bits in the car that I wanted to get looked at he did just that. I went in to get stuff fixed in a later date (nothing major- the car was amazing, just few screws in the number plate coming loose) and he was more than helpful to get it fixed. They're always welcome and are not fussy about getting things that need to be done done. I just say if there's a car you love or are looking into then go here! They're brilliant and extremely helpful!!
6 months ago
Sujata Maji
I do not usually do reviews but on this occasion I feel I should bearing in mind the excellent help and service received from Alan Samuel when looking for my recent car. Have been after a Mazda 6 for a while now and was delighted by his professional manner and non pushy style. Very pleased with my purchase and trust it serves me well. Many thanks to you all - Roger.
7 months ago
Brittany Mcclure
Needed to change my car fairly quickly so dropped in to see what Tower Hill had. Neil was great, he suggested a few 'different' cars that I hadn't considered and didn't pressurise to buy at all. He left me to have a good look around but was on hand if needed. Made final choice and agreed trade in for my old car. Collected today and all is well. Highly recommend Tower Hill and will be taking the car back to them for servicing.
10 months ago
Wenhui Chen
Came to look at some cars and, upon asking to take one for a test drive, was told that it was only possible as a confirmation exercise just prior to purchase and to go drive a similar car at the main dealer. I thought being able to try the cars was part of the reason for paying a premium to a dealer vs a private sale.
7 months ago
Alyssa Martinez
Highly recommended. Excellent service. Just brought are second car from them having brought a Mazda three years ago. Everyone at the garage is really friendly. Paul was fantastic and gave no pressure sales service with our new fire focus. The service they gave was brilliant and we ended up picking up our new car the following day, with a new MOT and valet done. Thanks to everyone at towerhill garage.
8 months ago
Elizabeth Lee
We can't fault the service we were given by Tower Hill Garage, and by Paul in particular. If you're fed up with pushy sales people, go here for you next car purchase. You will get honest, fair and transparent advice, at the pace you want! Very responsive over email too. We came away with a great car at a good price, and fully intend to go back when the time comes to get our next car.
7 months ago
patricia cordero
Cannot fault the service received, the quality of the car, or the price. Having bought from other places previously where I have felt pressured, I would now only ever go to Tower Hill. Great approach to customer service. I dealt with Paul. He understood the requirement perfectly and offered some really helpful advice on the best car for my daughter. Paul even helped with some ideas on how to present the car (it was a gift). On collection I found that the car had been prepped brilliantly - looked as good as new. I would highly recommend. Thanks to Paul and everyone at Tower Hill.
7 months ago
Natalie Simpson
Just bought a second hand car from them and I am so pleased with my purchase. Neil was so efficient and friendly that it made the whole experience so easy and a pleasure. I would thoroughly recommend this garage to anyone wanting to purchase a car.
6 months ago
john welch
I have just bought a car from Alan and found him to be friendly and helpful without a hint of sleazy second hand car salesman about him. He was informative about the car and was happy to take me for a test drive on the spot. They offered a reasonable price for our car to part exchange and were amazing when we had a problem with the windows on our car not going back up. They offered for us to bring it in and they would fix it while my husband had the chance to test drive the car we were interested in. They fixed the problem in about 10 mins without charge and without reducing the price they had offered to part exchange for. We were able to collect the car we bought within a few days and everything was very easy with collection. I would definitely recommend them.
2 months ago
Lee Burke
I first purchased a car from Tower Hill about 12/13 years ago. Had excellent service then. Years have passed and I’m back to them to purchase a new car in 2019, Paul Molyneux actually remembered not just myself but my now 20 year old son and went out of his way, once again, to ensure I was happy with the car I was interested in. All resulted in a successful purchase and I can’t recommend Paul and all the team at Tower Hill highly enough. If there were six stars, it would be more appropriate!
7 months ago
Michelle Moore
Our experience of Tower Hill Garage has been exceptionally good. The Sales service was great but more than this the after sales service has been exceptional. Shortly before the end of the warranty, the clutch started slipping. We contacted Neil at Tower Hill Garage. The car was booked in immediately, we were provided with a new courtesy car and the clutch replaced under warranty and all within a couple of days. No quibble what-so-ever, really good communication and friendly customer centric service. I cant recommend Tower Hill Garage highly enough.
3 weeks ago
Chris Forthofer
I'm one very happy customer thanks to Alan at Tower Hill. Having driven past the garage loads of times, I decided to have a quick look at their website as needed a second car for a house move. Believe it or not they had the exact car I was after - a Mini Clubman. The price seemed fair and after a quick viewing and test drive I bought it. I've only had it 24 hours and have been looking for excuses to go out in it! It can be a bit of a nerve-wracking experience buying a second hand car, however my dealings with the guys at TH were great - really friendly and helpful. At no point did I question my decision - and fully believed I could trust them. They gave me an excellent service throughout the process and their aftersales are great too - just a shame we're moving so far away otherwise you'd be my garage of choice! I'd recommend Tower Hill to anyone - I'm well and truly in love with my new car :) Thanks Alan for making the process so straightforward and pain free!
11 months ago
Elizaveta
I recently purchased a car from Tower Hill Garage and I was very impressed with the way the staff deal with customers. I was left to look at cars at my leisure. There was no pushiness, just friendly staff who were happy to help and answer any questions. I would happily return if I was buying another car in the future and would not hesitate to recommend them. Thank you all at Tower Hill Garage. Donna Cunningham
2 months ago
Desiree Graf
Paul, Alan and Neil, all fantastic people and very helpful. I bought my car 15 months ago now and still very happy! There have been a few issues with the car, but they have been very happy to get it booked in and get it fixed. It is still under warranty and no sneaky prices added to work- anything included under the warranty, it's booked to get fixed with no problem. I recommend to anyone buying a car! Thank you so much for all your help ! ????
8 months ago
Bruce Rape
I never leave reviews but Paul and his colleagues deserve a mention. We purchased a Peugeot 5008 in September 2018. Paul was very professional, knowledgeable and approachable - he was the main reason we purchased from the garage rather than elsewhere, as he presented as trustworthy when we visited, plus the reviews online were also very positive. So far the car has been great, we had a slight issue (which can arise with any used car) but the important thing was that it was resolved under the warranty - no questions asked and fully taken care of by Paul and his colleagues in a timely manner as they wanted to avoid any inconvenience.
6 months ago
Jasper Reis
Easy to deal with and gave a very reasonable trade in against a car with a mechanical problem. 3 month/3000 mile warranty gives confidence the car isn't going to have problems as soon as you drive it away. We dealt with Paul, he was excellent and the whole buying process was very well managed.
8 months ago
nilovna chatterjee
I purchased my car from here, great service from them from start to finish, can't complain at all! Neil was very friendly and helpful, made sure the car had fresh mot, helped to set up my tax. Would recommend them to anyone!
6 months ago
lee mei
Bought a car from Alan and Neil and it was such a great experience. From the first visit and their help and knowledge right through to picking the car up they couldn't help enough. Never felt pushed into decisions like I have elsewhere. The car is a fantastic buy and they took my last car as a deposit happily. Will definatley be going back to use them for services and mot as I know they're honest guys and won't try to rip us off. Thanks guys!
8 months ago
Elizabeth Schneider
Do not use tower hill garage there service is shocking. When u phone up all u get is voicemail. And when u do they dont no anything and have to ask someone. When u tell them whats wrong with the car they all think they no what the problem is. But there saleman not mechanic. When u take the car in to be fixed all they do is plug in the computer and reset everything instead off fixing the problem. On the way home warning light come back up on the dash. DO NOT USE THEM OR TRUST THEM. THERE QUICK ENOUGH TO TAKE YOUR MONEY. THATS ALL THEY CARE ABOUT.
2 months ago
Ben Knapton
Alan, Neil & Paul are the most helpful people i have come across from any motor trader, they really did put my mind at ease when i ask about things about the car i was looking at. My son has got a car from them and is very happy with the service he received. I would recommend this car dealer ship any time.
5 months ago
Gladys Cole
Bought my car here last year. Really friendly and helpful garage. I had a couple of minor issues with the car that were sorted out speedily. I have since booked the car in for mot, great service once again.
5 months ago
Migel Kams
We bought a car recently from Tower hill, and have nothing bad to say. Phoned ask about part ex, and they were very helpful. On inspection of the car, there was no pressure or 'salesman's patter'. Paul, was very pleasant to deal with. They gave a very fair price for part ex. When picking up the car, everything was ready, no hassle at all. The car had been valeted, and two new tyres put on (didn't even notice that it needed them, so they could have not done it, but they did). All in all, very happy with the service we received from Paul and Tower hill, and more importantly than all that, its a great car!
7 months ago
frawldog
From the minute that I enquired about the Ford C-Max that I have just bought I was dealt with the best customer service I could ever ask for. After having a previous bad experience with a dodgy dealer Alan and Paul made me feel completely at ease and understood how I felt about buying second hand cars. I felt no pressure in buying and felt that they were very welcoming and assured me that I wouldn't have the same experience. I will be recommending Tower Hill to everyone and I am so happy with my new car! Thank you Alan and Paul you have been brilliant!
2 months ago
Paul Thompson
Bought a lovely Renault Megane from Alan at the weekend and collected it on Monday. Customer service was amazing and the car is so lovely to drive. Everyone at Tower Hill is so helpful, I would recommend them to all my friends and family and would definitely go back if I need another car. Thank you
2 months ago
Beverly Smedberg
Very pleased with the service I received from the staff, they had just the car that I was looking for at the right price & age. Following a test drive I confirmed my intention to purchase, all the paperwork was completed & after a final check by the service staff I collected the vehicle & have subsequently (some 2 months have elapsed since the purchase) been very happy with the vehicle. Happy to recommend Tower Hill Garage to anyone wishing to purchase a vehicle.
6 months ago
leetbutterfly
We bought a Ford S-Max from Tower Hill Garage in August 2016. From start to finish we got a truly great service. There was NO hard sell, we were left to make up our own decision. They were very polite and professional. They honoured everything that had been agreed and the whole transaction went through with no complications. We would recommend them to anyone looking for a nice car. Thank you
10 months ago
ray Thompson
My wife and I just recently moved to the UK from the US and needed to purchase a car. After asking around for references and reading reviews online we visited Tower Hill Garage. From the time we arrived we were treated very professionally. They had a good inventory of cars to choose from at very reasonable prices. Alan worked with us to immediately address any issues we had with the car we selected and also met us after hours to provide a loaner while our payment was being processed. It was very apparent why Tower Hill Garage is rated as highly as it is.
3 weeks ago
Dana Beasley
Bought my Zafira tourer this week, easiest online process ever, car was available to view ,transfer made easy and contactless pick up a doddle. Due to social distancing basic instruction were unavailable , but question raised ( Handbrake operation) answered in a trice Thanks Tower Hill
4 months ago
Dante Scaglione
Bought a Mini Convertible from these people last Friday. I haven't bought a car for over thirty years due to being a company car driver and I was dreading it to be honest. Found the car through auto trader and was dealt with by a gentleman called Paul. From start to finish I felt nothing was too much trouble and I was over the moon when I drove away in my new car. Very clever marketing really as this will now be the only garage I will ever buy a car from, due to the fantastic service and the honest way they deal with you. And as for Paul, what a great guy to deal with. Thank you very much, see you in a couple of years for another car!
8 months ago
Ali Chaudhry
Absolutely Outstanding Service , Never has buying a car been more straightforward. Everyone was so friendly and helpful and I absolutely love my car ! I would highly recommend Tower Hill Garage . Thank you Paul for organising the whole sale for me and Thank You to Neil for the handover . It is great to know I can service and MOT my car with you too . What a wonderful garage ????
7 months ago
Carlos Dominguez
I recently purchased a car from Tower Hill Garage and traded in my old car at the same time. The customer service that I received from Alan and his colleagues was amazing and they could not have been more helpful. I am enjoying my new car and thanks to all for making the purchase so easy.
5 months ago
Adam Holmes
Brought a car without any fuss, pressure and very little paperwork..... The best car buying experience I have had in years. Can't recommend them highly enough. Thank you Alan and Paul.
6 months ago
meg f
I recently purchased a car from Tower Hill garage and can highly recommend them. The communication was excellent from enquiry, right through to purchase and collection. They were very friendly and informative about the vehicle, and not the pushy type of sales people I have experienced elsewhere which was great. The car was as described on the website, and was prepared to a high standard ready for a prompt collection. Thank you Tower Hill garage for making this an easy transaction and for the great service I received. :)
11 months ago
Wes Cold
Neil and the Tower Hill Garage Team have provided us with a fantastic service from start to finish and of course the ever so important after sales service of which some dealerships may lack. The Team have been very patient with our questions since purchacing - thank you guys. We have purchased two vehicles this month and are very satisfied with the experience we have had and can highly recommend Tower Hill Garage to anyone looking to invest in a vehicle. We are confident the Dealership can also help source vehicles not on their stockist if there is a particular vehicle you require. We also discovered that they also offer a service workshop so will be a regular customer. We look forward to seeing the team again. Mr & Mrs Lamb
3 weeks ago
Bill Farris
Great service Neil is a star very friendly helpfull We wernt rushed Great experience will buy again
3 months ago
Derrick Otto
Have had a painless and enjoyable experience buying a car from Tower Hill Garage in Farnborough. Good communication throughout the process with a friendly and professional service. I thoroughly recommend them.
6 months ago
Val Calderon
I decided to change my car (a Mini Cooper) and had heard good things about Tower Hill Garage in Cove, Farnborough. I met their young salesman Paul who showed me the cars that fitted my criteria i.e. must be an automatic, a small runabout and low mileage for its year. After choosing a VW Eos we then discussed the part exchange of my Mini. At all times Paul was friendly and professional he handled all the paperwork and addressed a couple of issues I had with the new purchase. Within 8 days the car was ready for me to collect, it would have been quicker but the long Easter weekend got in the way. I can thoroughly recommend Tower Hill Garage, their cars are affordable, well checked and clean, and I will be using them when I change my car.
5 months ago
Jason Brasch
Buying a car at Tower Hill was a very easy, professional process. Having seen the car that I wanted to look at online, my emails and calls about it were answered quickly and efficiently. I was then able to visit the garage, test drive the car and look at full reports on the car's history. Allan was very helpful, answering all my questions and looking up any details that I needed. Since buying the car, it has driven well and I am very happy with my purchase.
2 months ago
Tommy Hicks
I purchased a car. Very pleasant sales team, with full information on cars viewed. Good selection of used cars. They took the trouble to find out details when asked. Tower Hill Garage was recommended to me and I also gladly pass this recommendation on based on the service given to me.
6 months ago
Brittany H
Just bought a great quality used car from Neil at Tower Hill Garage. Great service! Great value! Great car and at a price better by £500 than rhe competition too! Its also worth a mention that i bought 2 cars from Tower Hill over 20 yrs ago and they are still today bending over backwards for people! You wont get a stereo type car salesman here! Just straight talkers and a backed up reputation going back over two decades. Thanks again guys!
8 months ago
Ward Roberts
I was struggling to find a first car for my daughter when I made a visit to Tower Hill Garage. I spoke to Paul who was extremely knowledgable and advised us with no pressure whatsoever.. After having discussed the cars my daughter and I had already looked at, Paul recommended a Mazda 2. As Paul didn't have one in stock, he sourced one for us and prepared it to the highest standard. Absolutely nothing was too much trouble. I cannot thank Paul and the staff at the garage enough, my daughter is extremely pleased with her first car and I will definitely be returning with my two younger daughters for their first cars as and when they pass their tests.. Highly recommended!
2 months ago
Julie Palamar
Good place to do business with. Disappointed with them, after buying a car from them they cant even spend £2 to send you paperwork for you. Had to pay for the postage on things I left there.
9 months ago
Mobile Legend
Highly recommended. 3rd car brought from Tower Hill. Always happy to help. Good quality cars at sensible prices. Paul has an excellent sales manner, even remembered us from years ago. There is no pressure selling here, your just free to browse. All in all a very professional and trustworthy company.
2 months ago
Ruslan Korb
They seem to have a strange attitude towards customers. It don't matter whether you are spending £600 or £16,000 on a car. You deserve to be treated with respect. Not a inconvenience to them. Avoid at all cost especially the rude salesman there. Shame on them for treating people this way!!!
5 months ago
Aliaksandr Halkevich
Paul at Tower Hill Garage was really helpful, polite and great service throughout. We highly recommend them. The car we bought was serviced and cleaned and some work was done before we picked it up. They have done a fantastic job.
6 months ago

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