Readings Property Group

Real estate agents Readings Property Group, 48 Granby St, Leicester LE1 1DH, United Kingdom: 66 reviews of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Readings Property Group
Rate: 3.8
Address: 48 Granby St, Leicester LE1 1DH, United Kingdom
Phone number: +44 116 222 7575

GPS coordinates

Latitude: 52.6334629
Longitude: -1.1296352

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reviews

Jeff Lawler
It has been a pleasure renting with Readings. We had a flat with them for 7 years, if we ever had any problems (which was very rare) the problem was sorted straight away with good communication and response time. Easy online process of reporting any problems. Yearly inspections. No harassment or constant contact unlike other agencies we have been with. Would definitely recommend.
11 months ago
Jeff Glotzer
I have been with Readings for many years as they manage a property I rent out. They have always been professional and courteous and knowledgeable. In recent months I have exchanged many conversations and emails with Trina. Nothing is ever too much trouble and I’m always kept in the loop of the latest situation. Her customer service is at the highest level and I always feel that she has my best interest at heart. I would certainly recommend using this company.
1 month ago
Shakita Palmer
First time with this agency, the process of renting was smooth, very good communication with them. Until now it's been a very good ecperience.
11 months ago
turbo joe
Best landlord I’ve been with. Always responsive. Staff are very polite. No issues at all so far. I even locked myself out of my flat and they came ASAP to let me in. Thank you!
1 year ago
Emily Daub
Excellent service from all at readings especially Jadine. Great communication, smooth transaction at very stressful time of moving. Thanks
11 months ago
Charmain Brideau
From my observation as an international student, this lettings cartel has a nexus with landlords and they are only after money. They should represent tenants as well as they are their money making machine. Unfortunately the truth is otherwise. No human values are respected. Hence, they will do everything they can to make sure their property produces 'MONEY' and for trivial reason you can be refused to get a property. This particular agency is not an exception. However, the lady I was talking to was polite.
1 month ago
Paul Bussiere
I've bought and sold a few houses over the years but Readings really are head and shoulders above the rest. Other estate agents in the past have appeared to only be interested in what they can get out of me financially, whereas Readings are genuinely interested in helping you. From the initial valuation of my house, to accepting an offer and through to completion, I was guided along the way by Sean and Abby. They went above and beyond my expectations and I would have no hesitation in recommending them. The service they offer is fantastic. I rarely write reviews but I felt compelled to share my exceptional experience.
9 months ago
Scott Flatten
I recently sold my house with Readings and the process from start to finish was very professional. Right from the initial valuation carried out by Sean Rushton, to the escorted viewings carried out by Jane Court. I had a choice of buyers and was guided and advised on which offer to accept based on Readings due diligence processes. I was kept informed by Abby at every point of the process. She was proactive in making things happen and always at hand for advice. They certainly took the stress out of my house move and I have no hesitation in recommending the team at Readings.
7 months ago
Zain Pervaiz
I'm happy with Jadine's patient and efficient handling of the process of our new home letting. Highly recommended!
1 month ago
Robert Shaw
Until very recently, me and my family have lived in a house managed by Readings for over 15 years and we have always found them helpful, friendly, professional - and always there when we needed them. All property maintenance was carried out by professionals and we felt a sense of security, knowing our property would always be a safe home while we lived there. The people in the office have always been great with us and even in the odd circumstances of Covid and all the difficulties this has caused our daily lives, Readings were still functioning and easy to deal with. We would highly recommend Readings to tenants looking for a home, managed by good people. PF
5 months ago
Samuel Holder
Very serious staff, every time follow the right procedure. At the end of your tenancy, be careful, they put in your head everything is wrong or broken in the house. Once you explain what's your mistake and what's not your fault and you should not pay for, they can understand and review their position. Close to 5 stars, but at the moment 4 stars is a better reflection about Readings Property Group.
3 months ago
Carlos Ariza
Bought a property via Readings at Leicester and from start to finish have been a pleasure to deal with. Friendly, professional and responsive which helped make it a stress free transaction. Thanks in particular to Abby and Sean
4 months ago
John Nguyen
I rented a property through Readings for 2.5 years. They were professional, friendly and responded to any issues I had in an efficient, friendly manner. Highly recommended. Other Letting Agents could learn a lot from these guys!
7 months ago
Gary Beisler
We were looking for a local company to carry out a home survey for us, after getting through to Peter to talk through our options, he spent a good 20 mins talking through which report might be best for us. I initially asked for a full survey but after looking at the property online whilst on the phone, Peter recommended the cheaper HomeBuyer report would adequate. Peter carried out the survey for us and rang that evening to talk through his initial thoughts and observations. We explained what our intends were with the property and therefore which elements of the report would be effected. After reviewing the report with my wife, we decided to renegotiate based on Peter's report, his valuation and recommendation of repair work needed that were unforeseen on initial viewings. We successfully managed to renegotiate to Peter's valuation which saved us £12,500 on the initial offer price. I would recommend Peter and his company. Personable, professional and despite undertaking during a extremely busy time, on time.
5 months ago
Joseph Murphy
Sean Ruston & his team were absolutely brilliant and this protracted sale was handled superbly, professionally & every problem was smoothly ironed out by Abby Hughson . Moving house can be so stressful this team are the best. Would highly recommend without hesitation. Thank you Sue and Simon
4 months ago
Malcolm Johnson
I recently used Nigel Carlisle for a Building Survey and found his service to be of the highest standard from my first enquiry to a detailed phone call after his inspection. Louise was also extremely helpful and I found Readings overall service to be very professional.
8 months ago
DonnyFrusciante III
Currently rent a property from them. When ever there is a problem it takes ages to get sorted out. Currently been without electric to cooker for 3 days now. So no way of cooking any food. Can only report stuff online and then takes forever to get resolved. Previous oven the grill broke and was on way out as very old machine. Took 3 months to replace. Had fan fitted for bathroom because of mold took 4 men working on it 7hours to fit a poxy fan and left our bathroom in a state. On renting the property had to pay off the previous tenants electric debt before being able to be in credit. Absolute joke. How can you report an emergency when no one is there to answer phones at weekends or takes days to even respond.
11 months ago
Mary
Very good testi all food clean chep frandly stuff keep it up guys weldone
6 months ago
Jennifer Staffenhagen
They are quite simply the best! Independent agents who go above and beyond to help all of their clients - no matter which part of the transaction. Huge personal thanks also to Sean Sexton their Surveyor, for his guidance and expertise
7 months ago
Franqee Higgins
Another Establishment that Discriminates against the Less Fortunate. It's time to oust these types of Establishments. I enquired about a Property and instead got a List of Requirements I must be able to adhere to before I could request a Viewing. This is Part of the Email I received from this Estate Agency: "In the first instance, all viewings will have to consist of an online viewing. We have a video link on Rightmove and our You Tube channel for this property, please therefore have a look at this. If you’d then like to take this further then please ensure that you meet the criteria below: You’ll need to be in permanent, full time employment in order to pass the referencing criteria. Unfortunately, zero hours contracts won’t be acceptable, I’m afraid. Your monthly income will need to be 2.5 times the monthly rent. So, for example, a rent of £650 pcm would need an income of £1625 per month (or £19500 guaranteed per year). You’ll need to make sure that you don’t have any adverse credit. No pets or smokers in any of our properties, we’re afraid." My Reply to the Agency: " Thank You for you Email. I was very much looking forward to renting that Property until I received your Email. I'm fortunate enough to meet your Criteria but unfortunately I do not support Establishments that Discriminate against the Less Fortunate." This is what it takes to get a Roof over your Head these Days.
7 months ago
Evelin Castillo
We found Readings very helpful and professional in all our dealings with them. I would recommend them to anyone buying, selling or renting a property in Leicester
3 weeks ago
Crazy Cat
Helena and Sean.S at Readings Leicester have been extremely helpful and brilliant , efficient at the service they provide. Sean has done my RICS survey for redemption figures he dealt with all queries from Target he was so quick thorough and helpful I couldn’t thank Sean.S and Helena for always being at the end of the phone and very prompt, professional and very pleasant to work/do business with. I need to mention Abby she is so brilliant at her job She’s been dealing with my purchase at Readings Leicester too I can thank her enough she’s so on the ball when it come to house purchase/sale right from the I placed an offer she’s extremely helpful, very thorough and goes an extra mile. House move is stressful but these guys may it more manageable with their help and support. From my experience Abby, Helena and Sean.S are the gems of Readings Leicester I’m sure the whole team is wonderful I can’t thank you enough guys x. RN
2 weeks ago
Zita Samuel
Extremely rude, unhelpful and uninviting staff. My application was held back for a week by which time they chose another applicant. I called every day to check the progress and every day was told "tomorrow we will call you" to which they never did. Upon calling in the lady on the other end of the phone was rude, condescending and patronising. This left me feeling rather humiliated and under valued as a potential client. Moving house, is very stressful especially when you have to move and your job is depending on it. Upon hearing that the flat was now let to another tenant readings did nothing to offer other flats they were offering or keep me first in line for new properties that matched this one. I met all the criteria in terms of affordability and all relevant employee (and guarantor if needed) references. My whole week dealing with readings was a complete waste of my time and as a result of the waiting, I had to put my new job (that started in Leicester) on hold while I find another flat. My experience with Readings has caused me distress and worry due to being now homeless and at a financial loss due to having to put my new job start back. This could have all been avoided if the staff were honest, help-full and professional. I strongly advise against using readings.
2 months ago
Kali Phoenix
Joseph at Readings is amazing and comes highly recommended, As a first time buyer house buying processes can be very confusing but Joseph helped me through step by step and answered all my questions very promptly. On completion day I had a very nice surprise when I picked the house keys up at Readings as I was given a bottle of wine and some chocolates which turned a bit of a stressful moving day into something.
2 months ago
Sarah Lynch
I must admit that they were quick to respond to emails, and facilitated a viewing of a property with the landlord. I was interested in a property and was about to apply for it when I asked a question about council tax that was ignored or missed. I sent another email again asking about the council tax for that apartement (as that post code had properties with council tax banding from A-D), the agent responded, "I am not sure myself I work in sales, you should be able to find out by doing an internet search." I think sales representatives have an importnat job of making all information available to the customer and facilitating the acquitision of unknown information. That did not happen here. They would have a record of the house number and could have verified the council tax band during the time it took to write that email.
6 months ago
Stephen Frost
Excellent service throughout
2 months ago
Edith Robbins
The best estate agent i have ever had by far! From start to finish renting from Readings was very easy and communication was simple and accurate. Readings called me before they had even put a property that i was interested in came on the rental market which turned out to be the house i lived in for 3 years. I then recommended them to my friends who are now renting that property. Received my full deposit back quickly and had no issues during this time in regards in inspections. I only wish i could've used Readings when I bought my first home because compared with Yourmove, Readings were professional, reliable, quick to sort everything and answer any questions. Thanks for restoring my faith in estate agents in the UK! Abbey
1 month ago
Richard Mendoza
Great range of properties
3 months ago
Andrea Taylor
I purchased a property earlier this year through Readings Leicester. The service was exceptional from start to finish and a special thank you to Abby for all her help. Nothing was too much to ask whenever we wanted to view the property. All the team worked hard to help us into our new home, thank you!
3 months ago
Henry Yu
The service which we have recently received from Readings for the sale of our property has been second to none. The team in Leicester are all so efficient and professional in particular Abby who also has a very high level of tact and diplomacy. We always received the most exceptional service with regard to feedback from viewings, follow up calls and requests from our purchaser. The sale process, therefore was quick and seamless. We also used Readings to provide a full Homebuyers Report on our new property and, once again, Nigel provided us with a first class service. We were recommended by our daughter and we would not hesitate to recommend Readings in the future.
3 months ago
Terrance Martin
first impressions count, and it was a bad impression. On their website I found a property I wanted to view after reading the description. Clicked on the 'Book a Viewing' button and filled out the details. Get an email the next day, with 'please find attached the property details (even though they are on their website), hence the reason why i wanted to view, and a message saying if I want to book a viewing, then please ring the office.... Seriously, what is the point of the viewing request on the website?!?!?!?! Seemed like an ideal property for myself, but i don't think i will bother
3 weeks ago
Shafi Muxammad
Excellent service from readings from start to finish we bought a house from readings and have to say they kept us informed all the way Abby was brilliant she kept us notified through out the whole process and made our completion the date we requested. Also was dealt with Sean and he was also very good. Definitely would recommend them to anyone.
11 months ago
karthik m
We bought from Readings and they were brilliant. Abby on sales was fantastic, answered our calls and went beyond what anyone could expect. The second time we viewed the property, we met the main man who owned Readings and subsequently have spoken to several of their staff. Everyone at this estate agents are very professional. We viewed at late notice and they were willing to work until 7 pm to let us spend time making our decisions. If I ever sell this property, which I won't, I would definitely give them the work. To me they are the Rolls Royce of estate agents and Abby you deserve a pay rise !!
7 months ago
Tamara Cantner
I’ve been lucky enough to have dealt with Will, Peter, James and Nigel- the full director team! From valuations on residential and commercial, to selling my little flat, they’ve done a brilliant job. Abby hasn’t yet given up on my flat sale which (for no fault of Readings’!) has been dragging on for months. Really very happy with the service and I’d recommend the guys to anybody.
3 months ago
mi la
Nobody will never get deposit from this agency
10 months ago
Keefe Kolle
Worse service I've received! We viewed a property and confirmed it and asked the viewer to email the application and he did not do so! I offered him my email address but he refused to take it down there saying he will get it from the office! and then when I did not get any email I called them back in 2 days, and they said they have given the apartment away the next day even though we confirmed it there! very unproffesional! when I called them regarding this, they were very unprofessional on call too! very disappointed! to be honest, wouldn't even give them 1 star
2 months ago
Grace Long
This is related to my experience of the lettings agent and not the place. I was verbally given a different deposit amount initially, the agent did not remember the date we agreed upon for the ongoing monthly payment when drafting the contract, the review of the propriety could have been more thorough and I was told to print off pictures and write comments into the document when emailing my notes and photos over. It would have been nice for them to amend their own document, having my notes and photos, without casually delegating this task to me first. I don't have a lot of experience with letting agents, maybe this is normal but it's still poor service.
11 months ago
Janie Barajas
Absolutely pathetic. Applied for a flat on 10/09/20. I had to ring them over a week later only to be told the flat had already been let to someone else and there was me waiting to hear back from them.
2 months ago
Omar Duenas
Too slow in progressing. I wanted to rent a flat which was empty and after providing all references, they told me I had to wait two weeks.
1 week ago
Domingo Felipe
They WILL rob you any chance they get
7 months ago
RANDY LEIGHTON
My family and I rented a flat with this agency for about a year, when something got broken, like a window that wasn't able to shut, they wouldn't come change it even though cold was coming in. Once we decided that a cold house is not where we want to live; we found a good agency who provided a healthy environment to move to. Now that we are out of their property and they have the keys, they're keeping the deposit of £1375 and we definitely do not recommend it. In fact, if I could shut it down for good I will; because they are racist and only have white people in the office who discriminates those who struggle with the language and they take advantage of that. Trying to evict my family with a fake eviction note (Not the 21 format) and now saying that they are not giving the deposit back... Somebody help!!!
3 months ago
Kyle Silva
If i can give 0 i will give them 0. The man show us the house was very very nice and kind but the blond lady in the office was not kind not helpful, rude and is a big word to say i think she is "racist" uswell. I'm so sorry to say that but it was i think.
5 months ago
Don Grommon
If you're looking for estate agents in Leicester then Readings Property Group is the only company to use. Helped sell our property within a few weeks and at the price we were after. Highly recommended, very helpful and great at answering all of our questions.
2 months ago
N
Second house Sean. Abby and Joe have sold for us and again it was a fantastic, stress free experience. If you need an agent look no further you have found the best. Thanks guys.
5 months ago
Matthew Jacks
I recently sold a property through Readings. From start finish the service I received was brilliant. They achieved a price for my property far higher than I thought possible, the sale flew through I had 2 offers from 2 buyers. Readings provides good old fashioned customer service and are great estate agents in an industry where that is a dying breed. The details produced were fantastic and Carolyn who dealt with our sale is a credit to the company acting in our best interest and in a professional manner at all times. We buy and sell lots of properties but this was by far the best experience we have had and we can't recommend them enough. Great work guys!
5 months ago
sylvia mendiola
I have a number of properties that I rent out. All of the staff at Readings are fantastic. They keep me updated on any new laws that are coming out, so when they do, it’s not a big rush to be compliant. Always helpful and polite, and keep me in the loop about new tenants etc. I would recommend them 100%. Thank you for all you do for me, Jennifer Boyce.
6 months ago
max mr
The whole team were fantastic with the sale of my house. They kept me informed from start to finish, and filled me with confidence so I didn't need to worry about anything during what is expected to be a very stressful time. In particular Sean was extremely professional, knowledgeable and an absolute credit to the company. Highly recommend.
6 months ago
Aaron Mckinnon
Great service from Readings - very happy with them.
3 weeks ago
Sudarsan Pattabiraman
Very rude, unprofessional, arrogant staff, i wouldn't let a dog live in the flat that i rented. Damp, mould and unfit for human purpose!
2 months ago
Humayun Kabir
I lived in one of their properties for three and a half years. Only had a couple of maintenance issues and they were dealt with very quickly, also they were very helpful when sorting out taking someone off of the tenancy. I also got my deposit back at the end of the tenancy with no issues. I would definitely recommend and would still be staying with them now if I could!
3 months ago

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