The Seven Dials Medical Centre
Medical clinic The Seven Dials Medical Centre, 24 Montpelier Cres, Brighton BN1 3JJ, United Kingdom:
35 reviews
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Address: 24 Montpelier Cres, Brighton BN1 3JJ, United Kingdom
Website: thesevendialsmedicalcentre.co.uk
Phone number: +44 1273 773089
GPS coordinates
Latitude: 50.8295962Longitude: -0.1477733
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reviews
Hevert Terres
I have been with Seven Dials Medical Centre for a number of years and find them excellent; the booking is easy and accommodating, the reception staff is great and the GPs have been nothing but helpful and knowledgeable. They managed Covid lockdown really well, too - leaving the whole family well-supported. My friends have so much more trouble getting appointments and appropriate care - I can't imagine going anywhere else. Dr Saddler is wonderful for women's healthcare and great as an all-round family GP, Dr Meade, Dr Torbati and Dr Corbett have always listened and got what needed to be done sorted, and the nurses are salt of the earth. Hardly any staff turnover, which is a great sign, too - you really get to know them, and vice versa.
1 week ago
Rachid Ladouni
Great place I shout at them all the time and they just take it in and give me great feedback, I love their patience. It's a tough place to get appointments because of the booking system but it's sharp and efficient.
1 month ago
Alison Wilson
Absolutely appalling: reception is consistently rude, condescending, useless and shows no empathy whatsoever. The doctors are poor to mediocre at best. Good luck getting refills properly sorted, or referrals – or anything whatsoever you may need. I strongly suggest you avoid this practice!
1 month ago
Gaye Medlock
I have been with this surgery for only a few weeks and have already decided to go to a different one.
I tried to explain that the medication I am currently on is making me feel suicidal and that it isn’t safe for me to be on it. Dr Sadler was unsympathetic and frankly, quite rude about the situation. Claiming that it wasn’t something he would be dealing with. And that I’d be better off talking to the mental health team. I told him that GP’s have been in charge of prescribing my medication for mental health for over 10 years. When I asked him to explain why he didn’t want to help get me off of medication that is making me suicidal, he refused to answer the question. Then said
“I can do a referral to the mental health team if you want.” In a tone that would suggest he didn’t care about the outcome.
I do not understand why he refused to help me and why he would be so unsympathetic towards a patient that has opened up about being suicidal.
There is a patient information leaflet that comes with medication stating that if your symptoms worsen, or if you are suffering from suicidal thoughts, contact your GP. Yet when i did exactly what i was instructed to do, i was refused help. And what's worse, he didn't bother to even say/spell my name correctly and has openly told me he didn't have my notes in front of him during our appointment on the telephone.
Do not waste your time with this doctor or this surgery as they are completely incompetent.
4 months ago
Tara Jones
I have been using this surgery for 6 years (as of Nov 2020); much easier to make appointments now than it used to be. I've always found the staff friendly and helpful, however I do get the impression they're all just snowed under and a bit stressed. I feel they are all trying to do their best given the circumstances/capacity to treat number of patients.
6 months ago
Michael Palmer
Receptionist rude as anything and kept talking over me. I asked her to not as I'm autistic to which she made snide comments about and need her to slow down. Got called rude and refused treatment. Doctors are lovely but it's the military style receptionist refusing treatement. Don't expect discrimination from a receptionist and now have to put myself as risk by going to ANE
2 months ago
Yasir Arafat
Doctors are very lovely here, had no issue with the professionalism of them. However, I have had severe anxiety ringing up to book appointments due to the unfriendliness of some of the receptionists. One receptionist actually raised her voice to me as I misunderstood what she had said. I work in customer service, so as a customer, I am friendly and understanding as I can't imagine how hard the job is! So this use of tone was unnecessary, as I wasn't even rude myself! I had just misunderstood what she had said.
They need to be so careful the way they speak to patients as they have no idea who they are speaking to and what mindset that person is in.
It's a shame as its location, cleanliness, doctors are really great, but this reason has lead me to switch doctors.
8 months ago
Ashley Hemmings
I am so ill and I just don't go to the doctor anymore. They are rude, patronising, and unhelpful. My partner got a different answer to me as to when I could come in, (in person), to get an appointment on the day. They don't answer the phone or make appointments in advance which is insane. They keep you waiting for ages when you do get an appointment; like just make the appointment for three not two if you want me at three! They have nearly every time sent me away to see if I still feel ill or tried to refer me to somewhere else which costs money for treatment. They've made me feel hopeless and depressed about ever getting better.
7 months ago
Cori Brown
I always find it easy to get an appointment when needed...always on the day.
The reception staff are so very helpful and lovely and I’m more than happy with my doctor. I wouldn’t want to go anywhere else
1 month ago
Lyradical Underscore
The surgery is well-run, clean and helpful. The doctors are knowledgeable and caring. I would recommend.
1 month ago
Noe Garcia
I have always found the seven dials medical centre to deliver excellent service, the medical and administrative staff are very professional, when i have visited i was seen rapidly and found it easy to get an appointment.
1 month ago
Andrew Diederich
Good surgery - efficient yet still personal. They do what they can for you, can't fault them.
4 months ago
Felecia Spence
Cant fault this surgery everyone there is really knowledgeable, helpful and kind, I have no problems getting an appointment and all staff go out of there way to help. Best surgery I have ever found.
6 months ago
Young Knowledge
Infuriating that their phone lines are out of hours between 12-3 . I’m not even trying to get an appointment...I need to make an important enquiry (not a medical emergency) and cant talk to anyone unless I actually go to the place? How can you be out of service between these hours??? An explanation is due.
3 months ago
Elizabeth Neff
Friendly staff and always down to earth. If you're looking for a GP you can rely on then look no further.
2 months ago
Samuel Avila
Always treated with respect, and all the doctors that I have seen have been great.
Easy to book appointments. They also have automated booking service, and internet booking, and repeat prescriptions.
Great secretaries too, very helpful.
I would not change, for the earth.
Thank you all.
8 months ago
RA HellsBells
I couldn’t imagine a worse doctors surgery, it’s impossible to make an appointment in advance, doctors don’t listen to you, no easy way to collect repeat prescriptions. Twice this year they missed serious medicinal conditions of mine, once an infection, and once a condition for which I was told to ‘go home and stay in bed, and no you don’t need to phone an ambulance’, which left me literally minutes from death when I eventually did phone an ambulance. The receptionist are quite nice however, and they have an absolutely wonderful nurse. Probably still don’t entrust your health to this surgery though.
4 months ago
Krista Hershberger
I suffer from insomnia; after three days with no sleep made an appointment to see Dr Ahmed. After explaining that I had suffered from hallucinations due to my most recent bout of insomnia, Dr Ahmed advised me to refer myself for CBT. He got up the referral page on his screen (that he should use to refer patients) and told me to take a picture of it and refer myself, using the URL from his screen. He then prescribed me with a sleeping aid. When I arrived at Boots to pick it up, the pharmasis shook his head and told me that Drs should not be prescribing this because it's an "over the counter" aid and only cost £2.99 (not the £9 a prescription costs). This should be ILLEGAL! In all, the Drs (Dr Ahmed and Dr Torbatti especially) are rude, patronising and totally uncaring. I have never had a positive experience with the Drs at this surgery (nurse who takes blood is lovely). Worst surgery in Brighton. Register elsewhere, reviews speak for themselves!
4 months ago
hunter smith
Excellent. Fast appointments. Clean and professional. The Doctor and nurse really understood my needs and were very helpful and knowledgeable! Better than my previous Doctor surgery
7 months ago
Lorri Parody
What a chaos! Tried to book an appointment for a private vaccination 3 times and each person told me a different price, when I finally managed to book it, took time off work and showed up in the morning they said they ran out of the vaccination I was booked for, even though the person who booked it said she checked and will put one aside for me. Good job I haven't transferred to this practice, completely useless.
9 months ago
Jacobs Tammie
The first medical centre I've been to where the receptionists are really friendly! They even let me in early because it was raining. Great staff and friendly atmosphere
6 months ago
Paul M
dr refused to give my partner antibiotics for tonsilitous went to the station walk in surgery and was told he had it and gave him antibiotics!
3 months ago
Rosa Escobar
Not great, did not listen to anything I said. The place is strange too, it's scruffy and always empty. I do not feel confident that my Health problems will be sorted out here.
9 months ago
Tracey Barbee
Dr MacDonald is great, she has treated me with kindness, and understanding. Very professional and would certainly recommend. Thank you for a great service.
6 months ago
Aaron Durand
I'm a nervous patient and I can genuinely say my experience there was great. Dr Corbett was personable and dealt with my problem quicky and with style.
4 months ago
Ken Boyd
I"m very happy with the treatment at this Medical Centre. The receptionists, doctors and nurses are polite, human, and unusually kind.
6 months ago
Robert Dworak
Impossible to get an appointment. It’s unbelievable
3 months ago
Tiffany Hill
It is so difficult to get an appointment here. The lines are always engaged and when you'd only eventually get through they've all been booked. Very frustrating
6 months ago
Melanie Watson
no email address !
2 months ago
Victor Young
Answering the phone should be a basic. Clowns.
4 months ago
Dan Junis
EXCELLENT
4 months ago
Kerrie Busteed
I have been using this surgery forever and couldn't be happier.
9 months ago
Santanu Ghosh
Doctors do not seem to follow up on the referrals that are required
7 months ago
Annie Han
Terrible surgery, since joining they have got virtually everything wrong from my phone number, name and medication. They assume things rather than reading your records and general attitude isdifficult. i would never recommend this surgery to anyone
4 months ago
Yajaira Real
good staff...well doctors
5 months ago
