Asda Old Kent Road Superstore

Supermarket Asda Old Kent Road Superstore, 464 - 504 Old Kent Rd, London SE1 5AG, United Kingdom: 220 reviews of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Asda Old Kent Road Superstore
Rate: 2.7
Address: 464 - 504 Old Kent Rd, London SE1 5AG, United Kingdom
Phone number: +44 20 7500 7900

GPS coordinates

Latitude: 51.4844027
Longitude: -0.0697671

Location on the map

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reviews

Myles Rodenhouse
The stock ain't bad, I have managed to pick up what i needed often, but things on shelves are messy and all over the place and things that are breakable usually are broken. The worst is the toilets, they are gross! Usually blocked, 1 or 2 not in use, the mess is just horrible, never looks clean.
11 months ago
Gunter A
ASDA IS OPEN TILL MIDNIGHT DURING COVID! Also has electric points and a 24hr card only patrol station
3 months ago
Deanna Korth
Don’t bother with click and collect - check in online is broken and phoning the store no one picks up. Talking to customer services I was told “why didn’t you bang on the door?” Which non of the signs stated. Fantastic customer service as always - Never again
2 months ago
Shane DaCosta
The worse staff attitude.. standing in the wrong lane being first time in Asda . Employee dares to scream at me when i said, so i just wasted 30 min standing in the wrong que.. .as i have no clue how Asda operates... met with horrible …
1 month ago
Ethan Shepherd
Very unhealthy toilet. Management need to take care of it specially this corona period
9 months ago
Thomas Capers
The most disgusting place I have ever been, the customer service is Atrocious!!! After just about finding products to buy, waited in the queue for self checkout for half and hour which only had ONE working machine, it came to our turn and …
2 months ago
Samuel
The staff was polite and helpful, but the toilets was absolutely disgusting. They was very smelly, dirty and there was poo all up the toilets. I had to ty and hold my breath while going to the toilet. I couldn't even sit on the seat as it …
2 weeks ago
Siobhan Cherry
Asda is an amazing store what you want you just need to ask and they are not good with delivery so I suggest you go to the store but nothing else is bad.
2 months ago
jennifer rainey
2020 has been a difficult year for all shops. At the start of the year they could not handle the crazy shopping habits of Pandemic hoarders, however they now have this worked out. At busy times they now have queuing to get in, monitoring …
4 months ago
Tyler Denny
Big asda you can get what you want. However, they don't care about customers not wearing masks. Spotted nearly 200 people not wearing masks and the staff don't even incourage masks or visors. Will not be shopping here again looking at other reviews
1 week ago
Dung lee
The store is clean and very good
11 months ago
John Akins
AWFUL SERVICE, LACK OF PROFESSIONALISM After placing an order 6 days in advanced, I did not receive my shop on the selected day. I called them to know what was happening and they promised that I would receive my order 1 hour later. It never …
1 month ago
Oksana Paslavska
Lots of people inside the store aren't wearing masks! This should be controlled before entering the store but even some of the staff aren't wearing masks. And then people wonder why the UK has such a high rate of death and covid cases... The shop itself is ok.
3 months ago
Rhonda Thomas
Was due a delivery last Tuesday of essential groceries. It didn't arrive. Almost one week on, I have had no communication or explanation. I have tried calling and cannot get through. I have emailed every day and not had any response …
6 months ago
Michelle Hussy
Absolute joke!!!!Last week my delivery was 1/2h late and today after informing about being late they actually have canceled it altogether ???????? Never again will use their service!!!
11 months ago
Teresa Renfrow
Incompetent management. Store is in an awful state. Understaffed and overworked. A lot of out of date stock on the shelves (on 3 occasions I spotted out of date stock), and generally very dirty. Queues for miles. Baskets are not replenished …
3 months ago
Bailey Womack
We ordered online for home delivery...50% items missing from delivery...chasing from last 2 weeks for refund with 5 times called to customer care with reasons like its with concern department, they are not able to reach this store, today …
3 months ago
Chad Huggins
Always seems a problem with their delivery service... In store shopping is always fine
2 weeks ago
Cameron Thacker
Most members of staff here don't wear masks. I expected customers to be selfish antimaskers but to see the staff do that too is disappointing. No one respects coronavirus. The food is decent and varied though, compared to other shops in the area. They also have scan-and-go which is great.
3 months ago
Debasree Mitra
Always a massive queue for checkouts, my record so far is 25 mins. So sense of urgency or customer service.
2 months ago
Alexa Shinn
The worst experience I've ever had shopping the attitude of the staff is disgraceful as if I have annoyed them with my presence in the shop how can you only have one self checkout open and then close it with 20 people still in the queue you …
3 months ago
Bacha Jan
A huge proportion of customers do not wear masks here (nor the security guard inside the door). Clearly staff do not insist; Maybe that's a selling point for some customers?
11 months ago
Guylain Lebel
Asda new Kent road have gone downhill with some very rude staffs and they are soo RACIST. Specially a young girl called (MYA). She have not MANNER at all, no please or thank you. Just throw your shopping like there is no tomorrow. I won't be be going soo soon.
2 months ago
Justin Rice
Only 3 tills open from 22.30.. an hours queue just to pay because of this. Incredibly frustrating.. and queue going all the way down the Isles. Staff not willing to reopen any others.
4 months ago
Joe Burns
Terrible service. Was there just now 8:30 in the morning. Tills not open , I had a lot of shopping got told to use self service. Had to use 2 due to lot of products, time on one run out got told to rescan 50£ worth of shopping.i have left the shop .30 min wasted . Thank you
11 months ago
Joyce Gilbert
Ok store. You get exactly what you expect from this Asda store. A surprise was the clothing sections were open. Where as i had been to some supermarkets and the areas were roped off. It's wasn't to crowded. There was a cleaning station …
5 months ago
Running Pro
My home delivery on Wednesday 11th November never arrived. I received a text to say it was running late. No explanation as to why it never turned up. On my account webpage the order was listed as 'out for delivery' for 2 days and now it has …
5 months ago
Pupok gaming
Quick stop asda all you need will be found here and it has parking with is a bonus. Ideal for quick stops rather that go to asda all the way in the sticks staff are friendly security is friendly not your usual moody guy
6 months ago
Jaehoon Ahn
The new self service registers are a game changer!!! The queue were extremely long before but not anymore !
2 weeks ago
Arthur Hicks
I’ll often will go in with a list and only manage to get half of the items on it as stocks are diminished (this has been the case both pre- and post-coronavirus). Queues are ridiculous on evenings and weekends - my last 2 trips involved …
8 months ago
Morgan Dawson
Some of the Staff could be more friendly the shelf's could be refilled quicker but not to bad
5 months ago
C Seider
MY BIKE STOLEN THERE! Never expect this happen to me. I chained my bike at the parking area and 30 minutes later the chain cut off my bike gone. There’s no CCTV at the parking area, all video surveillance only for thieve and steals in store …
6 months ago
Darlene Lane
Best prices and love the grocery collection service
5 months ago
LifeTimeValue LLC
not because its not well stocked, simply it's inconsistent in stock and also the queues are poorly managed. they have enough tills but not enough staff to manage them. management and customer service do not care you. it's unacceptable that …
9 months ago
Calen Cooper
By far the worst click and collect known to man. Most of the items they say are out of stock you can then go in store to pick up. Crazy substitutions. Every week it's the same. I may as well do the shop myself. No response from the store. …
2 months ago
Belinda Capps
What a joke couldn't do my shopping as all the food was covered bye queuing customer far to many people in 1 store
2 months ago
Alex Ramirez
None of the workers are wearing masks at the shop and the place is an absolute ghetto central. My cart got stolen inside the shop with the food inside, all just for a pound. Had to pack my food again and get a new trolley.
4 months ago
Lepaula Lang
Longest queue ever, it's always like that
5 months ago
Igor Sidorov
Click and collect takes forever to arrive, especially clothes. Then staff saunter over with no care in the world. It was like this pre covid and is now even worse!
7 months ago
Domxew
Nasty and rude staff. She was standing with her colleagues having a casual chat and saw from a distance i was struggling to understand the scan and go machine then she shouted STEP 1!!! as her colleagues giggled. Nasty people.
2 weeks ago
Phillip Jehly
Had the pleasure of a extremely RUDE staff member today in store. telling me to "MOVE" and pointing at me while queueing at the check out with his cleaning machine. I replied all you have to say is please and thank you. MANNERS are FREE!! …
9 months ago
Hafed Algahaim
It says it closes at midnight, took the bus here and walked through the rain at 10pm and it's closed
2 months ago
carlos hernandez
I have stopped shopping in this store 2 yeas ago due to huge very long queues. Came back today 13 of September 2020, same old problems. Because of that left the goods I wanted behind and went somewhere else.
8 months ago
Benjamin Glick
Tins of beans, tomatoes etc were on the floor waiting to be stacked on shelves making it an obstacle course for the shopper, pallets were laid out down other aisles all awaiting staff to shelf. And none of the tills were working no staff, …
5 months ago
Rich Rich
Lack of stock, you have to come multiple time to hope getting specific items. Something promotion on the website is not available in store. The self checkout machines don't work very well. People have to call for call for assistance all the …
10 months ago
Julie Gillis
Best Supermarket on Old Kent Road, hands down. They have the best selection, bargains, delicious treats and healthy snacks all there for you to purchase. Trust me, this is where you wanna be buying your items. You will never go back to the old ways.
3 months ago
Michael Afangideh
Very busy no social distancing queue for tills very long????
6 months ago
Kim Jaworski
This is the last time I will come in old Kent road Asda. Got a whole large tasty chicken. They have changed the package for a cardboard box and it cannot hold the chicken. It keep falling out all the time. I was kindly ask the cashier lady …
3 weeks ago
Bryant Vielhaber
Staff always friendly and helpful... Place is clean, but you will get the odd dropish... Staff will check to see if what you are looking for is out back...
10 months ago
Tommy Barbee
I wasn't happy with the amount of people in the store, Covid measures were not being followed, also the petrol court offers great priced petrol but doesn't offer any support in showing there is no petrol, so everyone queue's and waits, but never gets anything!
2 months ago

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