Sandicliffe Used Cars Stapleford
Used car dealer Sandicliffe Used Cars Stapleford, 127 Nottingham Rd, Stapleford, Nottingham NG9 8AU, United Kingdom:
169 reviews
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Address: 127 Nottingham Rd, Stapleford, Nottingham NG9 8AU, United Kingdom
Website: sandicliffe.co.uk
Phone number: +44 115 939 5000
GPS coordinates
Latitude: 52.9324116Longitude: -1.2633373
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reviews
Hlobisile Mkhondwane
Helpful staff, easy access,plenty cars to choose from. I am not one for giving 5 stars because I believe there's always room for improvement. Well done
2 weeks ago
Derek Wilson
Lovely experience buying my 2nd car, Michael Price was brilliant, very good at his job. He's been very attentive through the entire process, keeping me up to date with everything happening, walked me through all the optional extras and has been a pleasure to deal with.
I'll be recommending the Stapleford branch to family and friends for sure :)
Just got to wait until Friday to pick my new baby up!
Thank you! :)
1 month ago
Roger Freitez
Fabulous new car bought, only went out for a bit of lunch!
Great service so helpful. Cars amazing.
1 week ago
Jason Morley
Tom Simpson -
Couldn’t fault his Customer Service. Very understanding and did anything/everything he good. A well mannered young lad who deserves recognition for his outstanding service. Thank you for all the help you did.
3 weeks ago
Ashley Maluu
We completed an online search, founding the vehicle wanted in this garage, albeit a good 70miles from our home. The vehicle was everything and more that was advertised. The staff and the garage have proved to be excellent, sending us photos of the repair work to the paintwork to our email address, a full valet and also fuel to ensure we could reach home without filling up! How refreshing. We would definitely recommend this garage
4 months ago
Leslie Josue
Thank you Tom for your help and patience - my car is great and wonderful to drive.
1 week ago
Gabriel Zeng
The AA brought my car to Sandicliffe in Stapleford ( I requested Sandicliffe as that is where I take my car for its service and MOT ), problem with the air filter censor which is causing the car to loose power. Phoned them first to let them know I was on my way , the lady on the phone was very helpful. When I got there the service reception area had been moved around because of the COVID-19 situation, which is totally understandable in these times. The lady at the service desk who was wearing a face mask and had a protective screen in front of her, was extremely polite , patient, and helpful, whilst she booked my car in , as I am not the best at describing the problem I am having with my car !.
Great Customer service ????
3 months ago
Nazar K
Excellent service from enquiring bout your vehicle to arranging it to be booked in when you spot a fault a++
1 month ago
Timofey Russkih
Changed the office to across thw Road so there is more room, a waiting area and all bays have shielding up
2 months ago
Alex Ramirez
Buyer beware, don't think that as you're buying from an official Ford dealer and paying the premium that entails that you're more protected against buying a defective car. You should take no more confidence buying from Sandicliffe Stapleford than you would buying privately. You might think they thoroughly check the cars they sell but this is not the case. They sold me a 2 year old car that had had a clutch replacement, incorrectly and unprofessionally fitted over a broken flywheel. It wasn't until this defect caused the replacement clutch to burn out after only 15,000 miles that this was pointed out by another garage. Sandicliffe Stapleford's response was that they didn't want to know and said their checks don't go past "Does the clutch work?".
4 months ago
Cara S
Many great January deals to be had at this dealership, they are practically giving cars away so it's a good time to take advantage of the current situation.....for once the customer has bargaining power.
3 months ago
Olivia Pittman
Poor. Partner is a nurse and drives a lease car for her job. The car needed a routine service as well as an investigation into a fault (of course, it being a new Ford). Less than 24 hours before the car was due in, partner was asked to bring the certificate of motor insurance as proof of cover to drive the courtesy car. Understandable, but this is held with the lease company and can only be attained during their working hours. Through no fault of my partner, this was unattainable until 09:00 when the offices opened so meant a wait of 50 minutes for them to open (after arriving early at 08:10). Understand Sandicliffe need to see this but only mentioning the need for a certificate the day before the appointment was a bit pants, as was the unhelpful and obviously inconvenienced attitude of the first chap she spoke to during the dilemma -- especially as the whole event meant she was late visiting patients; patients who are ill and need care.
6 months ago
Sheldon Green
Michael price at Nottingham Stapleford I highly recommend sorted me out a 2019 ford kuga today very professional looked after me highly professional could not fault him thank you Michael price love the new car
From Shane fry
3 months ago
Tory
I bought a car two weeks ago from Tom Simpson at Sandicliffe in Stapleford, and it was genuinely a 5 star experience. No hard sale, very informative, nothing was too much for him and the car is fantastic! I can’t recommend Tom and this garage enough. I will definitely use them again.
1 month ago
Sam Hussain
Great staff amazing selection of good quality used cars dealt with my purchase with professionalism
4 months ago
Tammy Croson
No pressure selling, good range of used one to three year old cars with low mileage, even better deals with ford uk management cars, I asked the salesman Tom Simpson and he was very helpful and knowledgeable and I made a purchase, very satisfied customer.
9 months ago
Greg Grindle
Extremely poor customer service. Had several problems. The worst problem is that i have not received a log book and am now having to pay to get one directly from DVLA as the green 'new buyer' slip was not in the paperwork i was given. Yes, i have rang but i have never had a call back from them and i live a 5 hour round trip away so i've had to take it on the chin. The car also only had one key although the lady on the phone said it had two. They also overcharged me but thankfully refunded that. All in all i would only use again if i was local to them
5 months ago
Victoria Banner
Took my wife's Ford Kuga in for service and mot , the service from all in the service department was first class . Everyone was polite and helpful , and to top all that the car had been well cleaned . Well done Stapleford Sandicliffe !! .
9 months ago
Robert Philbrick
Friendly staff very helpful and not pushy
7 months ago
Kristin Hicks
Absolute Joke, had our work van for 2 weeks for a adblue issue. Rang about 20 times a day no one gets back to you. Worst customer aftercare we have received. Even Vauxhall are better which says something!!
8 months ago
DOUBLE MM
Took my car in for an MOT and popped over to the sales forecourt to have a look around, Mike was very helpful, asked how much i was willing to spend and showed me cars within my budget. test drove one of my options and felt comfortable telling him it just wasn't the car for me, he wasn't pushy or unhappy to help further, he looked again and eventually we found the perfect car for me and i couldn't be happier. Really friendly guy and so helpful too!
1 month ago
neha bisht
Not happy when mechanic returned car to reception with oily overalls on and no plastic covering on seats no gloves
2 months ago
Jason Kline
A friendly Ford garage and going home with a very nice focus ST????????????
1 month ago
Jared Navarro
Good service and replacement parts genuine.
5 months ago
Shah Haque
Cant fault them nice friendly staff
1 month ago
Will Eubanks
I visited Sandicliffe Stapleford yesterday considering a new Ford Fiesta. I have previously purchased cars from Sandicliffe and have always been impressed with the care and consideration in their service to ensure they get the right car for you. My visit yesterday maintained this and I was particularly impressed by the service I received from Mike. He was friendly, honest but without a pushy sales pitch.
After test driving a car I realised it did not have the specification I required. Kevin and Mike worked hard to find the car with the right specification for me and I am thrilled with my new car!
I traded my old car in and was given a fair and honest price for this vehicle. The whole process was easy and this was aided by the staff at Sandicliffe, Mike and Kevin specifically. I would not hesitate to recommend Sandicliffe Stapleford to anyone. Thanks again!
2 months ago
Abdullah Elasmar
A very good experience at Sandicliffe today. Very friendly and efficient staff
7 months ago
John Rose
Great service and quick ????
4 months ago
Franck Rabier
Excellent service - took care of my elderly mother really well, with honest and straightforward advice from very kind people. Highly recommend.
1 week ago
Laura Lopez
Friendly staff very efficient thanks
6 months ago
Benita Early
Ford Sandicliffe (Stapleford) Nottingham had my brand new Ford Ranger truck back for 2 weeks for emergency repairs following a major fuel leak just 5 weeks after purchase. In that two weeks they never rang me once to update me on the repairs. It was finally handed back to me today filthy inside and out, yet it was collect immaculate as my pride and joy. Also my lovely new Ford Ranger car mats are trashed with oil! Also internal carpets muddy and in a bad way, i could cry. Shockingly unprofessional garage, would not recommend at all.
6 months ago
Ishmael Haroon
Nothing suitable, that we liked. Being senior citizens it didn't suit our purse price.
9 months ago
jessica ceaser
Very good, this is my first experience there. Was using the Hucknall branch before they closed it. It was very convenient and but now have to go all way to stapleford 30 mins drive from home
1 week ago
Matt Lajoie
I have been looking to change my car for a little while, I noticed a nice looking mini countryman and went off to Sandicliffe at Stapleford to view it. Well I cannot recommend the salesman highly enough, what a helpful young man, he made buying the car a really nice experience and went out of his way to make sure everything was right. His name is Damien Stephenson, a really nice person to deal with .
2 months ago
Chris Foote
Great service very polite staff
6 months ago
B Dob
Poor customer service. They take the opportunity to charge as much as they can get away with. Vulnerable people must go with someone who understands what package they are being sold.
3 months ago
Stephanie P
Actually used sandicliffe for my service and mot and during this difficult period I was happy with the service and the precautions taken.
9 months ago
Debbie Neveux
A genuine 5 star review. The service was great throughout the whole car purchase process. From walking onto the forecourt and being greeted through to driving away in the car. There were hitches with acquiring the specific car that I wanted and in many cases this would have been a negative point. However the salesman, Mike, fought my corner throughout the process. I drove away with a car I am very happy with in every way suited perfectly to my needs.
6 months ago
Samuel Wilkins
Good range staff all very friendly and helpful
11 months ago
Nolan BELLENOUE
Ford Transit Service Centre Stapleford Nottingham. I just wanted to express how extremely pleased I am with the service I have received for my ford Transits that have been serviced since my first purchase from Sandicliffe back in 2002. Michael the transit Service Manager has always gone out his way to make sure my vehicles are right and I am happy, that is why even though one of my vehicles is now 12 years old I wouldn't go any where else for servicing/diagnostics and MOT. The whole team know transits inside out.Extremely Pleased 5 Stars All The Way.
4 months ago
jason lee
I've just bought a used car here and part exchanged my old one. The salesman I dealt with, Duncan Broad, was very helpful and professional - informative, clear, courteous, and efficient. No pushy sales talk. On the basis of my experience I would strongly recommend Sandicliffe.
1 month ago
Mathew Moreland
1st class dealship nothings to much trouble for them highly recommended
7 months ago
Jorge Gomez
I used this repair centre twice, a perfectionist I wanted an 'approved Ford repair centre' for my Focus, the first repair took three attempts and revisits to get right, foolishly I took it there for a second time, both non fault repairs and the second repair took two attempts, I was never happy with either so traded the car in, avoid
11 months ago
Sanjeevan Velautham
Similar to another review on here. After a service our car was missing the engine shield from underneath and part of the plate wasn't re-attached, next time we went on a dual carriageway sparks and an AA call out to fix, Filled in the post service review with these details and heard nothing. Not a great service.
4 months ago
Riya sanil
Five star customer service!!
A very big thank you to Michael Price @ Sandicliffe Ford, Stapleford. From the first experience on the telephone with Julie (who was polite, professional and accommodating in arranging a visit and test drive same day), Mike was excellent. Met with a warm handshake and a genuine friendly smile, Mike was professional, informative and thorough, went through everything in detail, nothing rushed, no pushy sales, nothing too much trouble. As well as the features of the car, all of the options and upsells were discussed - part and parcel of the role - together with the dealerships obligations under the FCA. The process was as smooth as it could be and it felt like I was dealing with an old friend, which is a great credit to Michael. Delighted with the service, the vehicle and in particular the customer experience - which was just as polished as the car! Thank you again Mike and well done, a very happy and satisfied first time customer!
Mr Harris, Worcester.
1 month ago
Katie King
Staff very helpful ,friendly and dont push you into buy anything.Glad I brought my car from here.
11 months ago
Joseph Linam
Everyone I came into contact with at Sandicliffe Nissan Nottingham was polite, helpful and in no way 'pushy'. In particular Laura Payne and Alan Richardson they 'sold' me the car that I wanted and explained the ins and outs of different purchase options. I would have no hesitation in recommending the dealership or the staff to anyone. 5 star service.
2 months ago
Mckenna Day
Very good
5 months ago
Being Real
Helpful and help me find the car I wanted
1 month ago
Prathippa Moorthy
Very modern store clean and crisp but unfortunately I walked around the store for what I was looking for but didn't have it so I walked out
2 months ago
