Shepshed Ford Ltd
Car dealer Shepshed Ford Ltd, 290 Charnwood Rd, Shepshed, Loughborough LE12 9EN, United Kingdom:
91 review
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Address: 290 Charnwood Rd, Shepshed, Loughborough LE12 9EN, United Kingdom
Website: shepshedford.co.uk
Phone number: +44 1509 508008
GPS coordinates
Latitude: 52.7610759Longitude: -1.2968535
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reviews
Mike Simons
Excellent service. I bought a Nissan NV400 of them, The van was in great condition, at a very good price.
The gave excellent advice and service. Highly recommend.
1 week ago
Kris Huie
Very helpful from the word go. Not pushy trying to sell. Would fully recommend
3 weeks ago
Kama Tallman
Took my Focus Vignale in for it's first service. Very friendly and helpful. Highly recommend.
1 week ago
KarimB
Brilliant, buying a car during lockdown was always a concern for me as I couldn't test drive the car. However Jim from Shepshed Ford was brilliant, they offered me an amazing price for my part ex despite not being be able to see my car. And my new car was exactly what was advertised, couldn't have asked for more.
Highly recommended ????
4 months ago
Nate Lee
Bought car for my daughter online as I live 130 miles away, when we saw in reality it was even better. Everything was ready on the agreed date to collect and also covid secure my daughter is more than happy with her new car, would recommend. Thank you.
4 months ago
Yesha shah
Excellent service, really pleased with the vehicle they delivered to my door step, I would really recommend this dealership to my friends and family many thanks
1 month ago
Melissa Smith
Just purchased a cracking Fiesta ST from Jim at Shepshed Ford. This was a really good buying experience. Jim was friendly and very easy to deal with and the deal was what we wanted. Car was immaculate on pick up. Excellent purchase from a team who give great service.
11 months ago
Z ZY
Just had my car MOT’d here, my dad has recently purchased a car from here as well and we have both had a brilliant experience. Wendy and Paul in service were great, had my car ready in no time. Wayne in sales has taken care of my dad with the sale of his car and gave him a great deal on his part exchange. Will be returning! ????
3 months ago
Brooke Beatty
Have recently had a fuel filter replacement here followed by a full service and mot. Very professional and friendly service. Would highly recommend.
5 months ago
Ela Stanislawska
Recently bought a used car from here, great service everyone was easy to deal with and nothing seemed too much trouble and no one was at all pushy. Car is fantastic, very low milage and in great condition. Service is way better than a lot of these massive chain dealerships.
10 months ago
Dee Jackson
Overall nice experience here, staff are friendly and service was completed on time! Definitely returning.
5 months ago
Murab Samuraev
I recently bought a used car from Shepshed Ford & initially the service from Wayne was good, however when i went to collect it all was well apart from Wayne answering the phone in the middle of a handover to myself . He continued to try to do both which in my opinion was extremely rude. I was told the car had had a valet which to me certainly was not the kind of valet i would have expected from a supposedly experienced person working in a dealership . They need to get a decent hoover !!! Three weeks later i received a really nice unexpected letter from Wayne the salesman who i dealt with. He explained & apologised if the service was not up to the standard i had expected & offered me a free valet when i needed one. This was exceptional service & restored my faith in Shepshed Ford. Thankyou
6 months ago
Tully McDonough
Very helpful staff .
1 month ago
Chris Stanwood
Great service, great experience from Start to finish. Friendly staff plus a great car!! Would definitely recommend them!
8 months ago
Kathleen Kennedy
I would recommend Shepshed ford to everyone yet again fantastic customer service and extremely helpful qould never take my car any were else.
7 months ago
ROB B
They look after my Ranger, polite, helpful, honest and priced right! Thanks Chaps!
6 months ago
Glock Guy
My daughter brought a Vauxhall zafira from Jim @ this garage last month. We collected the said a week after purchase. Everything was as jim said mot , bids & bobs we had picked up on. Even fitted a timing belt & serviced the air conditioning. Excellent attention to detail and service. A warranty was also given as a gesture due to no part exchange. Nothing to much trouble. My daughter had a problem with the running of the car a fortnight later & it came to an halt outside our house, contacted the garage early the next morning. The service department took a message. Jim rang back as he said he would within the hour ! They collected the broken down car & brought a courtesy car to our house. Repaired it within 48 hours. Excellent service again . Well recommended no qarms or anything.
9 months ago
J Eugene
Excellent service from Wayne initially by phone and e mail as we are located over 2 hours away making it a pleasant and easy transaction on the day and we drove away in our new car which was exactly as described on the website. A pleasure to do business with.
10 months ago
Lissett Davila
I recently purchased a vehicle from Wayne at Shepshed Ford. Both him and all the other staff really gave fantastic service throughout. I will recommend to others moving forward. Thanks again.
3 days ago
Jill Free
Good experience with shepshed so far. After doing my homework i drove over 100 miles to purchase a car from them and they did everything I asked and threw a tank of fuel in to get me home. Fair part ex on my car also. Had a slight issue with the car after a few days but after speaking with them the issue was resolved the same day no hassle.car is now great. These guys are straight and have great customer service, I'd certainly recommend them.
1 month ago
clemente lopez
Ford main dealer...Friendly ,helpful service.Good range of new and used cars.Easy to find straight off M1 junction 23.
11 months ago
Travis Folsom
Just brought a car from Wayne we found him very friendly and honest all straight forward and brilliant customer service Diane micheletto
1 week ago
Francisca Cochran
Whot sum great people if u by a car or have it car repairs u get top service u have seen the rest u have got the best 10/10
1 week ago
Daniel Clay
Small and friendly firm. Although we arrived on a Sunday without appointment we were made welcome and the used car we had gone to see was made available for a test drive straight away. The part ex value was fair and we did the deal with no fuss. The car was then delivered to us 3 days later even though it was a 3 hour round trip for the driver. Brilliant service and highly recommended.
2 days ago
Pravesh Rijal
I have have used both the service side and the sales side of the business and I can honestly say that the quality of service on both sides is better than you will get at other ford dealers. I 100% recommend them for buying a new car and I would also recommend them for servicing and car issues ????
1 month ago
Garrick Wedekind
My car went into this dealership for some warranty repairs both of which were declined firstly a knock on suspension as mechanic claimed he couldnt hear it (must be hard of hearing) secondly refused to repair the keyless entry system as the door has had a paint repair. We were then charged for diagnostics???? but did not receive any paperwork or even a receipt. Avoid this dealership
1 week ago
James Miles
Nice place to get a car
7 months ago
GG Bailey
Simply the best car buying experience I've had.
9 months ago
Grace Armas
Very helpful staff, wide variety of used cars. Highly recommended!
4 months ago
Mike Cook
Won't buy my cars from anywhere else lovely people to deal with and not pushy.
7 months ago
Beth Perro
Very good place...
7 months ago
jossie oyoque
Wife's car serviced and mot'd, first rate service, great communication and competitively priced.
1 month ago
Larissa Miller
Friendly and helpful staff
11 months ago
Jason Hicks
Went to buy a second-hand car. Very pleased to find it was exactly as described. Had a nice test drive. Worked out a good deal with Wayne the salesman. Car sales done right. Honest. Nothing hidden. Well done.
7 months ago
Darren McGovern
I dealt with Sales man , Wayne Cooper from start to finish, he was very keen to proceed with the deal I suggested from the start. Which included a part x on my Part.
I was so impressed with him. I travelled over 100 mile to complete the deal , the vehicle was as described .
I will probably travel back to get it serviced.
3 months ago
Justin Dick
Just collected new (used) vehicle from here. Early days as regards long term relationship but really pleased with experience during the presale negotiation and the collection itself. Nice people
6 months ago
Roberto Guzman
Amazing service as always
8 months ago
Mark Gallego
Great place , no pressure sales just left to decide in your own time . Wayne really helpful , would definitely buy from there again .
1 month ago
Virginia Velasquez
Great service! Thank you for everything!!!
11 months ago
Terry Jones
Having been trying to source a Ford Ranger for nearly 5 months I was starting to become very despondent. Just by luck I came across Shepshed Ford, and who happened to have a nice looking Ranger in stock. A visit to the showroom proved to be highly worthwhile, with the vehicle being perfect for my requirements. Closer inspection of the interior revealed a small tear on the side of the drivers seat (a very common occurance), but it was extremely refreshing to see the sales staff offer to fix the issue without hesitation. Having visited many dealers in the search for a suitable truck, it was great to finally experience some good, honest service.
6 months ago
Adrian Moeller
Helpful without being too pushy. Cars are priced about right too.
1 month ago
Chris Townsend
So far so good Wayne the sales man was fantastic never felt pressured.
4 months ago
Mike Harry
Efficient and pleasant staff, reasonable prices will keep going back.
2 months ago
Benjamin Kidd
The service recieved every time is first class, they always go above and beyond.
4 months ago
MJI
What a refreshing change to deal with a dealership, which is run by humans, with personalities & who better yet understand Customer Service! Will gladly do the extra miles to go to this dealership again. Thank you.
3 days ago
jodee white
Nice family run dealership with sensible prices beets the car supermarkets
5 stars from me
6 months ago
Lance Turner
Salesman really helpful an gave me all the information about the vehicle I liked
1 month ago
Helen Carter
My experience with Shepshed was the search for a second hand car. I received a 1st class customer service and was offered a fair price on a deal....which resulted in me buying the car - even though I’m not local to the garage.
Thanks for your help then and with after-sales
9 months ago
Mike Roder
The excellent car sales Team made our long distance purchase very easy. The car is a delight and good value. Thank you.
3 months ago
Ann Kopylova
Good place to do business both sales and services
2 months ago
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