Halfords - Abbey Lane (Leicester)
Auto parts store Halfords - Abbey Lane (Leicester), Unit B St. Margaret's Way, Leicester LE4 0BY, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Unit B St. Margaret's Way, Leicester LE4 0BY, United Kingdom
Website: halfords.com
Phone number: +44 116 262 7355
GPS coordinates
Latitude: 52.6467546Longitude: -1.1415947
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reviews
Frederick Townsel
Visited Halfords on Abbey Lane, Leicester today to view the cycles available. Was really impressed with the customer service from Jack on the cycle department, who was friendly, knowledgeable, and listened to what I was looking for.
He found the best bike within my price range and explained the benefits of that bike over the competition.
Well done Jack.
6 months ago
Kenneth Taylor
I went to my local halfords for some accessories for my car for the winter, it was a nice drive there. the staff were very helpful with what i want.
3 months ago
Elizabeth Rios
I Recently had a two visits to Abby Lane Halfords Leicester. One for my car batteries and second for my car cleaning products. I honestly say I had received an excellent services on both occasions.
Thanks to the staffs at Halford Leicester.
4 months ago
Wellington Tejeda
Excellent service. New wiper fitted and screen wash added. Recommend
3 months ago
Vitali Tiessen
Very helpful. Thank you, took the time to walk through options after having my free bike check. Great staff!
5 months ago
Leslie Johnson
Great service at Abbey Lane Halfords today. I rang ahead to check the part I needed for my car was available. When I arrived at the store it had been put aside for me and I was quickly served. A very calm, knowledgeable and helpful young man came and fitted the replac ement wing mirror to my vehicle. Thank you Halfords.
4 months ago
Jocelyn Monacelli
Shelves looked messy, dust on loads of products. Radio was way to loud and could hardly hear my thoughts so I went to have my bulb fitted else where. When walking into the store I was never greeting by anyone, walked round the store for 10-20 minutes and saw 2-3 staff members stood around not helping. Poor customer service I my eyes.
Definitely needs a refit to get the place good okay. COVID safety was hmm okay to say. Have been in stores where it was much better than here
4 months ago
Andrew Barwin
Excellent service and mechanic brilliant resolving all bikes problems. Thanks mechanic guy
1 month ago
Junga Lakshmi
Great service, really happy with my daughters new bike
1 month ago
Donny Smith
Great customer services & well stocked store! Always my 1st point of call for all my auto needs
2 months ago
Boss Lady
Good staff and service. Good social distancing measures in place. Not the best for value, but not horrendous...
4 months ago
Bas Burmanje
Great Store and very clean, Helpful Staff that went above and beyond what was required of them. Covid 19 Measures in place and adhered to by both Staff and Public. Quick turn around at the till. Enjoyable experience for once...I was surprised at how much I actually enjoyed the shopping experience at Halfords.
6 months ago
Jenny Greene
Staff gave open and honest feedback when I asked about products. I wasn't pushed into buying things I didn't want, and their level of knowledge and welcomness was great. Will shop here again :)
4 months ago
jay Belanger
Worse service ever here.
Bought the bike from here in July 2020, already had some problems went for free health check in august telling me you need new cassette new chain, total cost 70.00 quid. Anyway told it was only a month and I should have had guarantee, telling me that chains and cassette not covered.
When the government voucher scheme came out I applied, went back again for a check telling me new chain this time cassette is fine new break wires etc. Total cost 60.00, I made it clear with one staff which put it down on the job paper for me.
I told him I have a voucher he said that’s fine just come and pay the 10.00 when you pick up.
This was on Monday 14.09.2020. Was also told that any other work someone will call bike should be ready tomorrow, but someone will call you.
Thursday went and no call so I call to find out it’s not ready will be ready Monday. No call
Monday so called Tuesday to be told it’s ready, when I go to pick bike up Mr Peter tells me that I have to pay 33.00, which I told him that your staff has put down the total amount of all work to be carried out. With the job sheet provided to me, he then says 20.00 I refused that I will only pay 10.00, which eventually they had no choice , even though they ask me to come back another day to pick it up.
This is a money making scam Halfords do to get money out of you. Beware all, you could take a bike bought from them within couple days use it once and take back for a check only be told that ex amount of charge you will need to spend on repairs.
This is a shame that Halfords are doing this. Be very careful all.
9 months ago
Mumtaz Aleem
First class service and all staff friendly and very knowledgeable
3 weeks ago
Jerome Thomas
Easy enough to get my bike check and booked in for a service however very long waiting times and for a item I was looking for wasn’t in stock in the end.
1 month ago
brandon mallory
The whole process of choosing a new bicycle for our granddaughter, ordering, paying and collecting couldn't have been easier. We have always been happy with their range, quality, service and expertise so wouldn't go anywhere else.
5 months ago
Amelia Huckins
Staff is very nice, friendly and the most importantly ~ helpful.
2 months ago
Caroline Bafundo
Clowns disguised as scientists, place online order then received call that don't have it in stock but will be getting them in, they cancel order without asking me if Id wait for stock to arrive. Was on offer so will not be available in the future, probably took it themselves.
5 months ago
sosa Almighty
Excellent knowledge of bikes and great selection on offer. Thanks for a great experience.
4 months ago
Eric Carlisle
Absolute joke of a place, muslim guy on the front desk, absolute lazy mug..2nd occasion theyve turned work away.
3 months ago
Manish Katiyar
Found everything I needed. Good stock and helpful staff
2 months ago
Anthony Edwards
I was collecting my children’s bikes for Christmas. The assistant manager pre-emptively informed me that one of the bikes had a large chip in the paintwork on the frame. He offered to upgrade it for a more expensive bike at no extra cost, and build it for me while I waited. Exceptional customer service.
5 months ago
Robert Byczek
Took my bike here for the silver service was charged extra for the cables and end caps when a friend had also had the same service with no extra charges. Also the gears were not still not working as they should. Took my bike to an independent bike shop and they sorted it no issues since.
6 months ago
Yossi Lieberman
Knew what I wanted straight in and out staff very friendly and helpful. Definitely shop here again.
4 months ago
Patricia Rolph
The bike is fabulous (Carrera Vulcan). The staff are friendly, informed and professional. Completely satisfied, and completely recommended!
5 months ago
You Dinglbrry
Had a pair of windscreen wipers fitted, the server was very polite and helpful
2 months ago
Makala Griswold
Perfect ..good staff and good prices..
1 month ago
Charlotte Smitherman
Tested and replaced battery while I waited. Great service
3 months ago
Nicolas Gallegos
Cars and bike parts they r fantastic with and will fit as well , new bikes , car electrics such hands free , car video players and a million more , it would b a sad world without Halfords .
5 months ago
Callista Lorian
Even though I had placed my order it was verified all 3 items as being in stock, unfortunately 1 item of my order was wrong, and they hadn’t got the correct item in store. I had to make another trip to the store another day to pick up the correct item.
7 months ago
Pasang Dolma
Very easy to order online and collect instore, very good covid measures in place and staff ensuring everyone is kept safe! Very helpful and always pleasant and happy to help
5 months ago
SALEWA OSINUSI
Brought my bike to shop wanted to change crankset they didn't look on my bike and straight away said they don't have nothing like that is that incompetence or just poorly equipped store never comeback there again
1 month ago
Kyle Nas
If you have any problems with the vehicle and something needs replacing, get it done by the Staff member named Aquib, really polite, will give you a range options if available for the type of work needed on the vehicle.
Quite straight forward, he will go far one day
6 months ago
Todd Harlan
Excellent service from Ajit & a follow up phone call, exactly as promised by him. cannot say any more.
7 months ago
Paul Miller
Issues with my order, but the 2 staff members that were dealing with my issue were amazing. And bent over backwards to help. Gaian and Zaheer did a great job
6 months ago
ulli braut
After 30min of waiting (No queue in front of me) and staying with damaged bike next to me, I have been told they do not have space for any booking to repair the bike.
Before that I have been told multiple times that „I will be served very soon”...
1 month ago
Travis Davison
I purchased a bike today and was very impressed with the service and hope this type of service Carry's on
3 months ago
Sebastian Duhm
Well set up to be COVID 19 safe but there were people inside not wearing masks, and weren't being challenged. Had previously phoned to ask for a bike component to be put on one side only to find it was the wrong part on arrival. Quickly rectified with the friendly staff.
8 months ago
sonia hinshaw
knowledgable staff and clean organised store.
3 months ago
Mavis Fernandes
Great store and experience in getting those minor details taken care of with your car, wipers - bulb replacement and above all sensible advice! What's not to like
7 months ago
spncr gfx
Efficient hassle free return of a faulty item. Thanks Matt. ????
4 months ago
Matthew Griffin
the staff were fantastic and the gentleman that was on the door helped me find the bits i could not and the he helped me carry my ad blue to the car as i have mobility problems thank you so much
7 months ago
Nicole Spencer
I have always found Halfords to go above and beyond. They are friendly and helpful and always go out of their way to assist me.
6 months ago
Tiffany Bumbury
Very good got what I needed straight in and out job done
9 months ago
Maree Zimbulis
Great service, dealt with in a timely manor, no issues and the bike is great!!
4 months ago
Anna Crofford
As a disabled customer, I would like other disabled persons to know that Halfords were able to work a solution to the fact I had both tyres puctured on my manual wheelchair and even though this had non-standard sized wheel diameters, were able to work a solution to this returning my wheels inflated and able to use on my chair again.
At this time of Covid-19, I felt safe and the fact they were on my "door-step" almost were willing and able to problem solve an issue that was irregularly sized.
I left, not only having had the issue solved, but engaged with the staff, learning something in the process.
For cycles and motor bits, they are equiped, but also customers with mobility needs, you shouldn't feel they are "fish out of water".
6 months ago
Heather L
Staff are always polite, friendly and very knowledgeable
3 months ago
Bo Boutwell
Friendly, helpful staff.
1 week ago
Adam Kahn
Staff were very friendly and approachable. However I bought a brand new bike which had been damaged considerably when built by the store. There was no real solution offered to me other than returning the bike, and then to purchasing a more expensive one as a replacement. Quite disappointed with overall service.
1 week ago
