Dunelm

Home goods store Dunelm, Westmorland Way, Forum Way, Cramlington NE23 6UY, United Kingdom: 180 reviews of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Dunelm
Rate: 4.3
Address: Westmorland Way, Forum Way, Cramlington NE23 6UY, United Kingdom
Website: dunelm.com
Phone number: +44 1670 330633

GPS coordinates

Latitude: 55.0863832
Longitude: -1.5958455

Location on the map

Get directions

reviews

Vsevolod Kovaev
It was good social distancing was implemented in store where possible
11 months ago
Kathy Hocanson
Dunelm is a large homeware store in Cramlington - the old Focus site. In the current Covid pandemic, it is very secure, with hand sanitizers available as soon as you enter and screens at the checkouts. The staff are very helpful - we bought a large rug recently and the lady pointed out marks on it that we didn't see. Very good customer service.
6 months ago
Boom Kidz
Competitively priced throughout the store. Loads of choice. Covid secure
6 days ago
Katherine Kelton
I could not praise this young man enough he was so attentive and informative going the extra mile to help me out. His name is Morit and he works at the Cramlington store. He is a credit to this company and I hope he receives the recognition he justly deserves.
1 week ago
Amy Deerinwater
Cafe advertising cream teas . Unfortunately fridge had broken down. However helpful assistant suggested alternative and offered discount. Overall still a nice experience. Been again. This time cream teas available. Can't fault it. Once again visited. This time tables had not been cleared. Sat next to a table for 45 minutes and was still there when we left. Been back twice now. Environment greatly improved. Nice and tidy. Staff pleasant. The poor quality a few weeks ago must have been an unusual occurrence. Nice to see it back to what I assume is normal. Back again. Apple pie and coffee very inviting.
1 month ago
Amanda Beckwith
I love this shop especially for bedding. Their chat on line wasn't the best. If you want information the shops the ones to talk to. Unfortunately during the pandemic you can't. I was wanting to know what fitted sheets are elasticated all around, that information isn't available.
1 week ago
Julie Gamez
Good place to walk around have a good look some good products ready made some good bargains be careful of made to order can be a little pricey .....but if it's what you are looking for you have little choice( talk to them ???)
3 days ago
Satafir Bassam
Really good and friendly service. The quality and price is amazing.
1 week ago
Leslie Palmer
Just popped in for a couple of things and was very impressed with the service. Went for a coffee and sandwich. What fabulous service!! Very well organized. Polite staff who were clear in what they needed from the public. Very polite and friendly. Spotlessly clean with antibacterial spray used after every customer. Would be very happy to use again...... And then an added bonus when I came to pay 1/2 price as well!! Thank you very much????
9 months ago
Stephen Ray
Shop here quite a lot good quality items.
1 month ago
Alejandro Valdivieso
A good shopping experience.
11 months ago
Roberta Cross
One of my favourite shops
11 months ago
Dale Pinkerton
Lots of nice homeware, but staff not very helpful
2 months ago
MAJID AKKALKOT
Excellent service on first day of reopening
1 week ago
Rosemary Bell
Great place to go for housewares
11 months ago
Shawn Harvey
The Cramlington branch has always been a store we have used. That said we have had a problem with a return. The whole world has gone crazy over the last couple of years god forbid you paid with cash and didn't get an e receipt. The manager will just stand and spout its store policy . Shocking customer service
11 months ago
Mr B
Lovely homeware store doing click and collect throughout covid
1 week ago
David newell
Great products but sometimes quite expensive.
11 months ago
Josh Rogge
Great stock, helpful staff and easy breezy click and collect even in lockdown.
7 months ago
Matthew Hoover
Took an eldery friend to buy chairs The gentleman called Motiz was fantastic Let my friend look at the colour properly By opening the box and he carried it down stairs and into.my car. Couldnt ask for better service in and out store Within ten minutes we did arrive for the store opening and my friend knew exactly what she wanted. Wish more staff in all shops were as polite, caring as this gentleman Hes an asset to Dunhelm
11 months ago
Shelly Carpenter
Good store, first experience of shopping in this chain plenty of choice in all range levels , the cafe felt a little lost and does not really fit the store and not a great deal of choice unlike the store but the bacon sandwich was very tasty and the coffee was also good and very pleasant helpful staff
8 months ago
Phil S
A great place to visit. Huge selection. Reasonably priced and the staff are very friendly and helpful. Well worth a visit!
11 months ago
Kelsey Mengle
Git exactly what I wanted, Click and Collect an excellent service, social distancing observed, great.
9 months ago
Jeremy Lombard
Got what we wanted, perfect match cushions for our curtains which we bought elsewhere ages ago. Reasonable price too.
9 months ago
Camille Michel
Loved the shopping experience. Staff ways friendly and helpful
8 months ago
Elsa Hernandez
An excellent choice of bedding.
9 months ago
Carolina Cantrell
Been today Dunelm Cramlington my husband and I and what a lovely lady called Rachel normally works in the warehouse I think? She gives us great customer service could not do any better she was a very great help from my wallpaper for bedroom to bedding curtains tie backs cushions and even to my curtain pole thank you again Rachel much obliged 100%xxx
11 months ago
Robin Anderson
Managed to buy nearly everything I went for well stocked shop.
8 months ago
Barrett Burns
It has some lovely items for house and home. I just really like it
10 months ago
Don Johnson
My wife and I visited your Cramlington branch today The shopping service was good with your sales man ( NIKIN ?) a young Asian lad who helped my wife to choose some soft furnishing. We then decided a coffee / tea break was due and went upstairs to your restaurant. We were eventually served and " checked in" through the Track and Trace system.. The Coffee and Cream tea were excellent. I noticed that the same young sales man ( NIKIN) doubled up as a cleaner in the cafe as he cleaned and sanitised the tables as they became vacant. I then needed to use the toilet before leaving and found that both the ladies and the gents were both locked and everyone had to use the Disabled toilet . A notice told of the need to use a hand sanitiser but the bottle on the side table was empty, When I gained entry I was dismayed to find that tissue paper had been scattered over the floor and other litter ( crisp packets and biscuit wrappings ) were scattered around too. When I needed to use the toilet roll, I found that it was jammed inside the dispenser and needed a healthy tug to free it. Then, because the quality of the paper was so poor and flimsy it simply ripped off and left me struggling to amass a suitable handful to use for its' normal purpose. This process took almost 10 minutes and eventually I gave up and went to wash and dry my hands,, The water came out of the tap ok but then I found the the hand blower dryer was not working ! So. a visit which started very well with all Staff observing the new Social Distancing procedures was let down in a big way by your store manager failing to ensure that the area which was potentially the most dangerous in terms of spreading infection, was not part of a rigorous cleaning schedule . I shall be checking in with your store in the nearfuture to see if you have taken any notice of my comment. A big improvement will be looked for in the Toilet Roll Dispenser and a change to a higher quality of tissue paper
8 months ago
T B
Good to shop but expencive
7 months ago
Carl Schwope
Everything you need
11 months ago
JOHNNIE Jackson
Very good service
7 months ago
Gloria Freeman
Still think the range has more to offer
5 months ago
Nikki Behnke
Good range, decent prices.
9 months ago
Maurio Butler
Very good they were very helpful will be going back there soon .
1 month ago
George Duke
Lovely stuff somethings a bit pricey
11 months ago
Eric Gass
Looking for elastic. Didn't have any, but still love this shop.
11 months ago
RNN
Better experience with the new social distance well handled, great products, lovely staff
11 months ago
Michael Sanchez
Good selection of goods at reasonable prices with friendly and helpful staff
1 month ago
Jerry Walker
Everything you need for the home reasonable prices
10 months ago
Abaky Seizeme
Great variety of items reasonably priced, and a nice clean store. Staff are very helpful
3 months ago
Kyle Nystrom
Attentive staff, clean and well stocked
8 months ago
Harel Moshe
I visit the cafe in this Dunelm (Great service and food) often and have recently been drinking their Twinings green tea which is lovely....but cannot find in our local grocery stores, can anyone help?
1 month ago
Rhianna Garza
Excellent and very well organized.
11 months ago
Birgit Phillips
When they have a sale they really do have some bargains
9 months ago
Meecko Draper
Great quality items.
9 months ago
swetha guru
Love the shop always got lovely things
8 months ago
Barbie Crabtree
Store well laid out and goods easy to find.
8 months ago
Ray Galatola
Helpful staff
3 months ago

Popular places from the category Home goods store