Euro Car Parts
Auto parts store Euro Car Parts, Unit 16, Ealing Rd, Leicester LE2 7SZ, United Kingdom:
220 reviews
of visitors, the most complete information about the address, business hours, location on the map, photos, phone number, website and other contacts.
Address: Unit 16, Ealing Rd, Leicester LE2 7SZ, United Kingdom
Website: eurocarparts.com
Phone number: +44 116 204 5780
GPS coordinates
Latitude: 52.6155682Longitude: -1.1344111
Location on the map
Get directions
reviews
Jessica Mazo
Stock usually available guy at the click and collect counter always friendly and measures are maintained.
1 month ago
Raul Pleitez
I ordered a wiper blade online, for collection from the branch. When I got there, a queue of three people already outside. Waited for 30 mins before I could enter the shop.
The wiper supplied didn't fit, (even though supplied all relevant info). Luckily I tried it in the car park & took that 2nd one back as well, (wouldn't fit in the apparature).
After spending another twenty minutes & having paid an extra £5 in store (for the same spec item, but salesman said take it or leave it, wouldn't price match, gave a third wiper blade to try.
Finally I got the wiper to fit, after spending nearly an hour, & 3 different wipers, paid extra.
SORRY EUROCARPARTS YOU FAILED MISERABLY.
9 months ago
Tasha Patel
Usually extremely good service but ordered part online and telephoned to check it was there. Was told it was but what they failed to do was physically check. Went to collect and they had lost it. Manager I spoke to extremely helpful but still doesn't alter the fact that we now have to wait, for what I don't know. Suffice to say not pleased
1 month ago
Anna Holland
Good at some extent. Not all products are always available so sometimes it could be better to order online for a delivery service. The customer service was really good and the lady at the desk tried her best to help but her supervisor was of a strong character, I'm not too sure whether she had a bad day or what. But overall is a good place for car parts and I would reccomend.
5 months ago
Jill Berry
God damned people are working at the reception.... takes them 1 hour to serve you.. every 2 minutes they chat with each other instead of serving you.... horrible experience... they need to train their staff to improve their customer service....
1 day ago
Welson Cavalcante
Amazing customer service, Elisha on the front desk has perfect customer service and was willing to go above and beyond for me. Will definitely be returning thanks to her wonderful service.
3 months ago
Alina Fedotenko
One person serving and massive queue. Appauling service. This store is across the road from Screwfix and I would suggest staff and manager's pop over and see how click and collect works well. The guy in front of me did a click and collect also and they told him it was put of stock. He made a 14 mile round trip. It's 2021 Euro Parts get with the programme.
1 month ago
ahuva katz
Happy with my purchase. Helpful blond girl on counter. Will come again
2 months ago
Traci
Good place but didnt like the fact we ad 2 wait outside in the freezin cold n wind for bout 15minutes for wot we needed.
4 months ago
Jared Martin
Best place for carparts even better when you order online and collect in store, get 45% off if not more
2 months ago
David Long
Good shop but queuing takes ages, staff are great and aways clean. Always have want I need
2 months ago
Clayton Miller
Excellent service, very good staff, competitive pricing. What's not to like?
1 month ago
Billy Melton
As pleasant and patient the staff is, the waiting times to get served alone is approximately 15 minutes if there's more then 1 person in the que, really needs a different way to serve customers as this is not effective at all
3 months ago
Nate White
Service was fine in the shop - HOWEVER, I can’t be the only one to notice that Euro are massively over inflating their prices then having a sham sale with a code usually claiming to have about 60% off. I hadn’t noticed this until I bought a battery and paid £40 more for it at Euro than it was everywhere else (more fool me) but hang on they offer a price match, 5 emails, 2 phone calls and two months later I finally get a response “sorry can’t help you, even though you ordered online you collected it from the shop I’m only online support so go back to the shop” waste of time. I’ve just checked another sham sale price on brake pads - cheaper at my local auto factors ( standard price no pretend sale) for a like quality if not better brand. Spent £100’s if not £1000’s at Euro over the years, never again after this debacle though.
8 months ago
Sikandar Jameel
Great service as always, covid compliant setup very well .
3 months ago
Winton Koh
G8 service nice people to do business with
1 month ago
Gavin Wu
Services was so helpful ,plus the give me advised about with the best is part thanks
3 months ago
Lola Lola
Order some stuff on click and collect. Told would be ready at 10 am. came all the way to collect it and was told they don’t have them in stock and the computer made an error. Useless and waste of a trip
1 month ago
Bree Belair
Great service friendly staff especially the Welsh girl on the counter
3 months ago
Dela McBrayer
Outstanding service! Danielle I believe it was! Was really satisfied with the service and advice I received in store! I’ll certainly be returning! Thanks again!
9 months ago
Davia Connor
Usually get what I want from Euro Parts. The staff are friendly and helpful and will try to meet your order requirements. However, before you order anything make sure that you check prices against other suppliers
7 months ago
Katie A
Always helpful we have used them for over 25 years
4 months ago
Kevin Krupski
Abysmal, did click and collect, paid and then stood waiting for 15 minutes in the shop until the girl came back to say she couldn't find it even though she confirmed it had been delivered to the store. Couldnt/wouldn't arrange delivery to save my wasted time. 20 mile round trip and an hour of my life I won't get back. Dont Trust their click and collect
4 months ago
Sean P
Absolute outstanding when I spoken to a young lady called Danielle she was so helpful lovely and her customer service was amazing would definitely recommend friends and family of all the staff are like Danielle ????????????????
11 months ago
Evelyn Cleetus
Euro’s Leicester - OUTSTANDING customer service.
Danielle went above and beyond to help me with a certain part I needed ordering in ASAP (I was having a nightmare with it all).
Thank you once again Danielle, you really are a credit to euro car parts ????????
11 months ago
Mikhaylo Ivanov
Always order my car parts from euro so reliable call up and order what I need and go and collect it within the hour. If your stuck or need help there all so knowledgable. Great customer service everytime
8 months ago
Niharika Singh
Bril. Order knline. Put the code in. Get the doscount. Drive there. Pick up uour order. Eazy peazy lemon squazy.
5 months ago
Laili Saleh
This is the second time I've waited 45+ minutes whilst queueing to collect an item purchased online. This time, in the pouring rain. Only one member of staff behind the till on a Wednesday afternoon. The same staff member has to search the warehouse for the parts, slowing the whole process down. The staff are helpful and friendly as always but Covid precautions are not an excuse for this poor service. Management need to pull their finger out. Put at least one other staff member at back of house to fetch parts and preferably 2 tills open to cut the queue down. Customer service? More like disservice. Thanks for wasting my time Euro Car Parts.
8 months ago
Versie Adams
Fast order collection and good prices but not much choice :(
5 months ago
Andrea Canon
Ordered parts for 10am the following day , only half of them there when I went to collect even though I had email confirmation that they would be ready for 10am the next day. No explanation or apology
2 months ago
Yossi Biner
Exchanged the defective battery after 2 years. Done with no issues. Excellent customer service. Will recommend and come back...
5 months ago
Jared Farley
Disgusted with Eurocarparts. I ordered an item to click and collect and it took me almost an hour in the queue!! Worst customer service I have ever come across. Just one person serving the till and the same person going to look for the items !! You really need to update and consider the value of time guys. Wouldn't recommend this store to anyone.
7 months ago
Kay Dubbz
Friendly staff. But they are slow when taking your orders inside the warehouse. So to you need to wait for at least 15min
4 weeks ago
lele g
Usually get what I want from Euro Parts. The staff are friendly and helpful and will try to meet your order requirements.
7 months ago
Bill Enross
Usually deal with Danielle on the counter who is excellent and a pleasure to deal with. Really impressed with how well they dealt with a customer refusing to adhere to Covid restriction and causing a nuisance to everyone else.
7 months ago
Brent Stephenson
Great service received from Danielle , much appreciated Thankyou (:
6 months ago
Trevor Wood
Very polite as always from Danielle and Tom. Very informative and helpful. Thanks ????
6 months ago
Steven Campbell
Queue moving a bit slowly, but the team are making great efforts to be COVID safe. Thanks to all at ECP!
9 months ago
Lola Lola
Good service and the right parts, will use them again.
6 months ago
Mark Champagne
Every single time I say, that's the last time I go euros! Then I forgot how bad it is, and fall for it again.
I've just spent an hour in the rain, while they pretend they're social distancing inside by having one person in at a time, then walk right up to you and pull their mask down to speak to you, what's the point?!
I ordered my part online, it says it will be ready for 10am the next day. I get there for 10:15am the next day, and at 11:15 I am told yea we don't have that, it'll be tomorrow now, or we can deliver it in 3 or 4 hours time. I could have ordered a part from Europe in that time, everyone, check out Febest, free express shipping over €20 and it's here within two working days, never had a problem there, spent over a grand with them.
For your own sake, go to Febest.
11 months ago
kunal nayak
Pleasant service as always from Danielle. She is a real credit to Euro car parts.
9 months ago
Caitlin Conger
Can I just say how helpful the staff at freemens common.
10 months ago
Pammie Barker
Good quick counter service, Cheap prices,
7 months ago
marinella
Great store for all car parts. Helpful and friendly staff
10 months ago
Robin Parady
Priced well. Just a shame the queue is so long due to covid 19. Could make it easier if they prioritised online shoppers.
11 months ago
Randall Ferris
Busy in weekend specially when they give extras discounts.
6 months ago
Sheer Glee
Poor covid-19 services, credit to the bloke that came out and took click and collect numbers to help process orders faster. Should atleast prioritise click and collect orders or rename it to click - wait in the queue for 1 hour then collect.
7 months ago
Trevor Durack
Good service long que wait only one person serving
11 months ago
Dominique Ross
Worst waiting times ever. Weren’t great before covid but now atleast there is a reason to blame. Waited 20 minutes for someone to attend the counter whilst there were 5 staff by the shutter door joking and smoking. Even other customers waiting in the queue noticed and asked them why the counter was empty and they smoking by the door. When in reception u can hear laughs and jokes in the warehouse. Its only when u say its been too long that the seriousness of covid comes into play. Been using ECP for years this isn’t my first or last time but common guys. Look at ur reviews and sort the service out
10 months ago
Jordyn Gerace
Reserved item, got there and they kept me waiting 30 minutes while they looked for it. Couldn't find it so they ordered it in for collection the next day. Went to collect and they couldn't find it again and said its been lost. Was told to wait till the following day and they'll order it in again, no chance. Refund given and won't be shopping there again. GSF much cheaper and helpful.
2 months ago
