Car Store Coventry

Used car dealer Car Store Coventry, 800 Old Church Rd, Coventry CV6 5HN, United Kingdom: 220 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Car Store Coventry
Address: 800 Old Church Rd, Coventry CV6 5HN, United Kingdom
Website: carstore.com
Phone number: +44 24 7696 3412

GPS coordinates

Latitude: 52.4386967
Longitude: -1.4916547

Location on the map

Reviews

Dilraj Singh
Came in today and was greeted by Bradley. I made it clear I was only browsing and he explained everything to me within a few minutes, AA checks, price promise and money back. Would definitely recommend EXCELLENT customer service!
7 months ago
Denise Upton
This is one of the best companies I have ever got in contact with in terms of getting the best car deals. excellent customer service especially with Mikhail who dealt with me personally. he had nice personally and took his time to explain everything and got me the best deal. will surely recommend for anyone.
11 months ago
Luciana Pacheco
Zain, a very polite young man, approachable and at ease. Very happy to talk with him; very happy and comfortable to engage. Love the fact he could talk about himself; lovely to have normality! ????
6 months ago
Hoi Dag
Brought my first car here many thanks to Nadeem who was helpful from the very start a league above the pushy salesman many people encounter he was relaxed easy going talking to him is like talking to a mate. Great service
6 months ago
Nichole Etienne
Great customer service from Dan and Emily. They made buying my first car very easy!
9 months ago
Emily Rivas
Masi was really helpful. No pressure, nothing too much trouble. Offered to pay for a minor seat fix issue at garage of my choice, paid for by the company. Harby was very good and answered my questions politely and honestly. Had good experience of the test drive too.
6 months ago
Basargin Anton
Excellent experience with Mo. Friendly warm welcome on arrival. Listened to what I wanted and walked me around a few cars. Explained the finance options and extras clearly and left a happy customer. Not pushy at all. Would recommend.
1 month ago
Patrick Baynes
First time buying a car at The Car Store Coventry and had a lovely experience. Harby was fantastic with sorting me out with my car and was willing to stay behind after hours for my family and me whilst sorting my car details out. As a very nervous driver in new cars Shy was amazing at keeping me calm during my test drive and is an asset to the company. Pinder was also very lovely and was kind enough to drive my new car back home for me as I didn’t know the roads of Coventry would definitely come back!!
6 months ago
Thom Fox
Had a great service and deal from George and Masi. Smooth handover from Aky. Thanks very much
8 months ago
Erkan Anatolia
Kiani has been very help, patiently answering all queries to satisfaction Mariam is very enthusiastic and willing to help out. Very good customer relation. Kudos
7 months ago
Lisa Brooks
Ash was brilliant at the carstore. Definitely recommend coming here :)
9 months ago
Lucy Walloscheck
I have came in multiple times with various family members to buy different cars. I am always pleasantly welcomed by manni. Atmosphere was manic today! And this lady was very busy with numerous customers however despite being busy came out of her way to say hello and introduce herself to my family members and also assigned another person to look after us! Extremely impressed with the manners and the comfort which I am always welcomed with! Great and quick process on all 3 cars I have purchased! Would highly recommend! True credit to the store! Keep up the work car store!!!
7 months ago
Crystal Randle
The welcome was very friendly. i was saved by Natalia, she seemed to be well versed and articulated dealing with me. i was given all the necessary information which in found so helpful. i wish her all the best a good future in this job. she is a very valuable staff member.
1 month ago
Allen Ricketts
Thank you very to Ash, great services I'm very happy
7 months ago
Erik Carlson
Zain- excellent customer service. 5* Thanks for all the help and making the process as smooth as possible! Thanks again :)
5 months ago
Evan Kaufman
Daniel was brilliant giving us lots of advice, not pushy and explained all the extras in detail. Very friendly and polite. Emily was very friendly and helped us through all the paperwork . Best place I've ever been to buy a car, Would highly recommend them.
1 month ago
Brandon Bland
Amazing set up. Wonderful showroom. The variety, quality and number of cars on display was second to none! The moment I walked in I was greeted by staff who were very courteous, polite and pointed me in the direction I asked. Parking was ample, easy to find a spot and the showroom and waiting area was immaculate.
5 months ago
CRYSTAL KING
Sold my wife's car today with the help of Meredith. I came in last week to get the car valued, unfortunately there were issues with the HPI outside of Meredith's control, however she got it all sorted for me and I was able to come back this weekend to sell it. Quick and easy process with a great price, made my life so much easier. Thanks a lot.
6 months ago
Morgan Hernandez
Sean and Dan have been very helpful and helped me find what i was looking for. they helped answer any questions i had and i am very happy with the customer service I received.
9 months ago
Timothy Neiger
Nihal was fantastic, i was there for over 3 hours not once did i feel like i was taking up his time. He went the extra mile for me and turned around my customer experience at the car store after two previous visits. A fantastic experience topped off with a purchase helped by a fantastic attendant. His Title does not do him justice.
7 months ago
Mrisela Severiano
Pinder and Omar have been brilliant! Everything explained fully, no stress to the process, would recommend coming here to everyone! Well done for making this so easy...
6 months ago
Patrick Glaros
Came in a few times to this store and Birmingham. Found the perfect car. Dealt with Jo throughout the morning and made the car buying process so effortless. Many thanks to him as his a massive credit to the business.
7 months ago
Mark Jackson
Natalia has a great customer service she deal with our case very fast i am impressed.
7 months ago
Lori Krieger
Dipesh did a great job!! Brilliant leading me to right choice. Excellent service. Thanks
7 months ago
Sunil Padinjareppattu
Umar took me out in car for test drive. He was very good with his knowledge about the car. Answered every question I had very clearly. Good experience all round.
6 months ago
Diana B
Dealt with Emily, Cameron & Hamza... really good customer service. Didn't realise how big the place was, and took a little longer than expected, however really good facilities, so no problem. Would recommend as a decent place to buy a used car.
6 months ago
Kari Bluff
I had a good experience at the car store. Lewis at reception and Harbinder helped me find the right car and were very friendly and attentive. Masci took me on the test drive and was very chatty as well.. then finally Amrit did the handover and was friendly and helpful. They do help you with everything to get you on the road again.. Generally a good experience , room for improvement would be more explanation for what you’re paying for and a little more detail on how to use your new car.
6 months ago
Tyler Garrett
Natalia, Aky and Dan did an excellent job leading me through the sales process.
7 months ago
Jennifer Upegui
Brad gave us lots of help and advice and was able to answer questions we had and also solved any issues we raised. The team were committed to completing a deal, which was duly done. Very pleased to drive off in quality new car.
7 months ago
Indika Chandrasiri
Moved a car from Glasgow carstores took a week to come but hey ho it’s a long way and I didn’t want to drive there as it’s just too far Really happy with the service and really happy with the car got to go back to have an mot done as it’s only got 5 months left and I couldn’t wait to have it done on the day of collection In all easy to deal with. Thanks Stacy on reception for being so helpful with my little girl and keeping her amused
7 months ago
Peter Normand
What I like about this place is that they don’t have the pushy car sales agenda that other dealers may have. Purchased car after multiple visits and was given ample opportunities to ask questions etc. Just want to give a shout out to Natalie who’s been there from day one to delivery and remembered! There is room for improvement in longer test drive routes though.. as you barely drive and you’re asked to get back into the store.
6 months ago
Isaiah Pride
Sold my baby today. Dipesh was extremely friendly and helpful. Great guy to chat with and makes sure I get as much as I could and that I have an amazing experience with them. Super happy!
6 months ago
Jamaul Fortune
Sean dealt with me today and provided excellent service and was very professional. He was very knowledgeable about the cars as well.
7 months ago
Erin Ferguson
Mikhail Reid was my sales guy. Great to deal with. I would definitely buy from here again. Additionally, if you do a search on the vehicle & it comes up with Adverse Data around finance on the vehicle saying Unit Stocking agreement that's for the seller's finance whilst the car is in stock. This will go from the record within 5 days of the purchase. Thanks to Cameron for explaining this & sending an email to confirm.
8 months ago
Maureen Dunn
I used the Coventry Car store today to sell my car and the service was fantastic. I got a good quotation for my car and selling it was fast and easy. Ash who helped me through the process was friendly helpful and very thorough. Happy customer ????
9 months ago
Shane Sayers
Came in to have my car valued following the online valuation. Was half an hour early for my appointment and Ash seen to me straight away. Ash done a great job taking me through the process and sent away my valuation. Was in and out in an hour (including the 20 min wait for the offer to come back). The helpful email with the things to bring meant I was able to sell the car on the day. Very happy with the offer, was expecting horror stories of offering well below the valuation price but was offered pretty much the online valuation price. Great service guys, cheers.
1 month ago
Oswaldo Jimenez
Fantastic service, Cameron, Emily and Hanza were incredibly helpful. We’ve come away with a great car at a great price. Very happy customer!
8 months ago
Josh Zeigler
Dipesh, was very helpful, George helped alot in explaining all the aspects I had queries on.. I would definitely recommend
9 months ago
Gary Harshbarger
After a bad experience at Motorpoint, Natalia and Patrick at Car Store Coventry were fantastic. I would highly recommend. No pressure, great customer service.
8 months ago
Stephanie McIntyre
Amrit was amazing dealt with us with care and was extremely nice ! Would recommend him certainly to friends and family ! Great stuff happy customer :)
7 months ago
Krystal Terpening
Cam , kiany and Aky gave great customer service. no complaints.
5 months ago
Paul Gross
Pinder was an outstanding sales person and was very knowledgeable about the features of the car I was interested in. Will be returning again!
7 months ago
Julia Mroz
Hi its naz I was dealt with mr ash good service
6 months ago
Jianyong Zhu
Natalia, Joe and Been after me. Great customer service really happy with the price and standard me new car.
6 months ago
Olga Gorev
Zain and ben very good service. Have just purchased my car. Smooth process, excellent car
6 months ago
Nancy McElroy
My experience at this store was shocking. I went in with details of 3 cars that I wanted to see. (Focus, Civic and I30). The focus particularly was in far from perfect condition body wise and the Civic has surface scratches in numerous places. When I asked whether this would be repaired, the body shop came and polished out the bumper scratches but wouldn't do any more as they are paid per area (?). Anyway, I did test drive the Civic and was very interested. I then got passed to the sales guy who inflated the monthly price (PCP) and informed me that the quote I had from the autotrader was wrong because the APR% is different to the one they use. When I asked what their APR is he wouldn't answer me but when pushed revealed its 12%. He then said he would see what he could do and reduced the monthly cost by reducing the APR. I asked what it had been reduced to and he did not want to answer......in the end he revealed that the APR was now 7%. How is that ethical? By this point alarm bells were ringing. Informed him to ring me if he could get the price low enough. Phoned later and in a nutshell another sales guy tried to persuade me to reduce my annual mileage on the PCP from 15k to 8k in order to get the price I wanted. When I informed him that I wasn't comfortable with this as I do the full mileage he tried to tell me ot wouldn't matter and that I wouldn't be in negative equity. What others have said is true. All the salespeople are desperate to sell at any cost to the customer and seem to have not received any customer service training. The whole place needs shake up. The only decent thing is the coffee! Shocking and unethical behaviour.
7 months ago
Robyn Ratcliff
My wife and I visited Trade Centre today where the service we received was well below expected, so we decided to head down to Carstore where a chap named Bradley looked after us. The service we received from him from start to finish was excellent, he fetched our refreshments for us, hand picked out a vehicle for us which he demonstrated how everything worked/what is was and was overall a very polite, a real credit to the company!
6 months ago
Arryn Beer
called in to have a look at the cars today. no fuss or bother we were greeted by Ben and he pointed out the area and left us to have a good look around. Great service and a pleasure to visit. Would recommend !!
8 months ago
Amy Jackson
The guys at The Car Store couldn't have been more welcoming and helpful. Both Patrick and Sean went through every detail with me and quickly got me going on the road with my new car. Can't recommend these guys enough and I will certainly be visiting again for my next purchase. Thanks
8 months ago
PERLETTE
Dipesh was very helpful and answered every question that was thrown at him, very professional. Cameron was very informative and helpful too. I would definitely recommend..
6 months ago

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