Robins & Day Peugeot Liverpool

Used car dealer Robins & Day Peugeot Liverpool, 77 Mill Ln, Old Swan, Liverpool L13 4EJ, United Kingdom: 220 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Robins & Day Peugeot Liverpool
Address: 77 Mill Ln, Old Swan, Liverpool L13 4EJ, United Kingdom
Website: robinsandday.co.uk
Phone number: +44 151 254 1010

GPS coordinates

Latitude: 53.4089293
Longitude: -2.9138948

Location on the map

Reviews

David Fuller
I have called numerous times asking for advice about my car service and warranty cover. Each time no one is able to give me an answer and passes me to another person who will tell me I need to ring the original person I spoke to. Terrible service and I still don’t have an answer.
8 months ago
lois gonzalez
Impressive show room and salespeople were courtesy gave you no pressure.
1 week ago
Liduina Maria
Very friendly and helpful staff especially for new drivers who have just passed as they do the 'just at fuel' offer. Well recommended
9 months ago
Sly Sheogorath
Well looked after and no pushy salesman. John very knowledgeable and helpful
8 months ago
Kshetrimayum Gulson
Apart from for so long for just a simple checking.I waited for almost 2hrs for M.O.T checking. But anything else ????????
9 months ago
Christina Chaffin
Excellent service well done Robins and day big thank you very friendly staff.
8 months ago
Rob Yapchanyk
Friendly yet professional staff. Dealt with issues quickly and efficiently. Would recommend.
9 months ago
Miles Mulcare
Had issues with my Vehicle from new, 18 months later all of the issues remain having never been fixed. New ones also occurring. Car has been in here a dozen times to amend these problems but to no avail. Problems could be from the factory and/or bad build quality but service department here have not fixed any of them. Mechanics drove the vehicle with me only to say the issues are "normal" when some of the issues have made the car undriveable. Will never buy a Peugeot again.
9 months ago
Sugey Villarreal
Well how to use my time productively? I have been sat here (returning a car part) and it's been over 30mins since I arrived. The lad took the receipt and asked if I would accept a white cheque. Then he disappeared. I am now assuming to grow a tree to write the cheque on. Why can't they just credit my card? (The same way I paid) I will say the manchester dispatch department who sent the part out here was outstanding. I would give this department 5 stars. This stores customer service is second to all so beat ng this in mind I have one recommendation I would pass on to this stores manager " never move in to the fast food industry"
9 months ago
FANDA ERAPRAKOSO
Great service and great choice of Peugeot cars to suit anyone's budget. Plus sales team & Service department go the extra mile for the customer.
5 months ago
neha bisht
Friendly helpfull drinks offered when I arrive would go back to look at buying a car when times due
1 day ago
Pooja Bajpai
First time coming here, their service department ignored me for half an hour whilst they chatted. Until I lost my patience with them and collared the remaining staff member. Not much better on pick up, waiting an hour dispite specifying a set tine for pick up, new girl left with no help on how the complete paperwork. And from what I heard from other customers waiting this is the usual here
5 months ago
Elena Evsikova
First class as always, a pleasure to do business with.
9 months ago
Molly Wright
Very helpful friendly, I went in enquiring about prices and salesman so helpful trying to get good price for me I didn't go elsewhere. New car this week!!
9 months ago
Harry Walia
Worst level of customer service ever , don't get back to customers with updates, don't answer calls and vehicles are sub standard. would recommend not using this branch of Peugeot ever.
11 months ago
Melissa Cahall
Bought a new car off them the week before the new model came out. Not once do they mention the up coming car even though it was in the press (that we missed) Now every 6 month when the new reg is launching they phone is up asking if we are thinking of upgrading and every time we tell them not to call us again in this manner, when they called last time else told they we will never be buying a car off them again. When they call in 4 or 5 months (which I'm sure they will) I'm going to report them for GDPR infringement. Avoid the high pressure comission based sales team and constant nagging phone calls buy buying elsewhere.
7 months ago
Tina Williams
Good garage and quick work. Hard to get them on the phone though
7 months ago
Thomas Cheng
Very pleasant experience. A prompt and professional service
5 months ago
YVETTE BRYANT
appiontments given twice booked car in but after been told there is no parts arrived / not been ordered hopefully third time lucky????
8 months ago
Margaret Williams
Helpfull staff Hope the car is has good.
9 months ago
John Burgos
Absolute shockers. Left hand doesnt know what the right hand is doing. Wouldnt buy a nut or washer off them.
2 months ago
Jacob Priest
Great team and great cars, no pushy sales team just good advice.
1 month ago
Charlie M
They fixed my work van
7 months ago
Jasmine Castro
staff vary unprofessional one of the sales staff stud next to us hugging and kissing his girlfriend whilst the sales person we were dealing with seamed more interested in trying to sell us either the top of the range model or an alternative one in a colulour we did not choose as he had 2 in 17 plate seemed more interested in telling us the car was in very high demand with mobility customers and we would therefore be better with a pre registered 17 plate even though we told him several times our current vehicle was not due to be returned until October when given the figures we asked for a print out of the quote which he was very reluctant to provide and said he would just keep on file not sure why visited nissan and honda today who both supplied writen quotes all seamed very unprofesional from start to finish will go to look at same car but in a different deslership
9 months ago
Alice Myers
Very friendly knowledgable and professional. Thanks Mark Radley
10 months ago
Vern Bentley
Felt happy with the way I was treated and understood my needs
9 months ago
Pupok gaming
Avoid at all costs, worst experience ever. My nephew wants a cowboy outfit for his birthday so I am thinking of buying him Robins and Day Old Swan My 2015 citroen went in for a quality recall on 17th May 2017 and due to the add blue tank being damaged during the service and after remedial work add blue pipes being broken when the tank was replaced I did not get my car back fixed until 26th May 2017. I received no apologies in fact they tried to tell me that the damage was already there. They made me feel like a nuisance as I was losing patience with the recall taking over a week to fix I was so disappointed I asked R&D to provide me with a purchase price and they advised me that they could not consider buying my car as there were building works taking place The site was a shambles and I saw a van hit one of the car park gates and vehicles having difficulty accessing the service bays due to the temporary portakabins limiting space thus putting the public at risk from being hit by vehicles As a result of the piss poor service I received for what should have been a routine recall I am trading my Citroen in for an alternative vehicle so that I never have to visit the clowns at Robins & Day Old Swan ever again You have been warned
1 month ago
Sarah Braman
No where to park for customers. Ok showroom. Did what we wanted.
9 months ago
BIG C
Great service and treated well by John
9 months ago
Jamie Hribal
I would give no stars for service diagnostics... I booked a Peugeot 206cc in for diagnostics on Monday 15th August 2016, expecting to be given advice and a possible resolve on an engine problem. I arrived 10:10am and was greeted and welcomed by the front line staff. After about 1hr 50mins of diagnostics I was told the car needed a new coil pack and the spark plugs replacing. I enquired how much and was told £296:00 plus pence ( can not remember the pence value). I explained that it could not be the coil pack and plug because they had been replaced new 6 days earlier. The front line staff asked was the coil pack a peugeot item I replied no, a new aftermarket replacement, he then asked what make of plugs had I used? Luckly the plug box was still in the car it was an NGK brand. He told me that the (master tech) told him that these cars and coil packs will only work with specific spark plus they are very funny. Their plugs were £34:00 something and they had a £99:00 per hour service charge. I purchased additional plugs from Halfords at a cost of £21.45 (pk4) and replaced them. No change to engine problem. To summarise my experience at the (MainStealer) they told me nothing I did not already know other then the FALSE information about the spark plugs and their diagnostic investigatory methods are to replace items and see which work and fix the problem...WHY DO WE PAY THE EXPERTS TO DIAGNOSE A FAULT????
5 months ago
hamishpatterson
There are signs apologising for the disruption during the work they are doing... but it seems they have done little else to help customers. Staff are friendly. They seem to know about Peugeot cars but not so confident about Citroën. I had my motability car in for a service. Everything was completed fine with advice given. I hope to see improvements once their work is completed... and they develop a professional environment and professional service. Watch this space. I have previously been with Honda (Warrington & Liverpool (Sefton Street)) and Citroën Liverpool (Sefton Street) who have been very professional. It seems that my only other option for Citroën is Warrington?
9 months ago
Katherine Thomas
Everyone is quick to complain when something goes wrong but never acknowledge anyone for helping,my 6 yr old 207 developed a power steering fault on friday got it into robins and day on tuesday morning,phone call to say its ready to collect tuesday pm,fixed free of charge..????????????????.Thank you robins and day service dept
10 months ago
Jessica
Excellent customer service, no hassell.
8 months ago
Justin Rogers
Personally thought the service reception staff were absolutely a joke, I've never been in a dealership like it. If I could give no stars I would.
8 months ago
Jacob k
Quite expensive, but a good job done
5 months ago
Umang Patel
Great staff and very friendly.
7 months ago
Nebojsa Bajovic
Won't be buying another car from here again once you buy from them they don't want to know
8 months ago
Bianca Bronstein
Bad service, long waiting list and then they lie about fixes which actually are never done. Once they brought back the car with the door damaged. Luckily I solved the problem bringing the car to Chapelhouse in St Helens.
5 months ago
Luis Garcia
Expensive but do a good job!
11 months ago
Hendry Ye
Staff were very professional and polite
2 months ago
Boston Stout
Always warmly received everytime I visit
8 months ago
Benita King
Excellent service
6 months ago
Bill guard
Didn't like the salesman at all. Seemed very pushy towards finance options, even though we said we were a cash buyer. Also condescending, he had already decided we couldn't afford the car before speaking to us, which was ironic since we were there looking at the cheaper end of our car interests.
9 months ago
Danny Nguyen
Very helpful
11 months ago
kevin layne
Its close to home
6 months ago
Ramagopal Poduval
Very helpful
1 month ago
Kristen B
A bit shoite really
8 months ago
Samuel Thompson
Shocking customer service, booked through phone to get a service and when I got there told me I couldn't do it because of mileage despite telling them my mileage on the phone
8 months ago
Carl Schwope
Two and a half days to fix a broken sensor wire and £120 to go with it
8 months ago
Tara Mason
First class from start
1 month ago

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