Robins & Day Peugeot Liverpool

Used car dealer Robins & Day Peugeot Liverpool, 77 Mill Ln, Old Swan, Liverpool L13 4EJ, United Kingdom: 220 reviews of users and employees, detailed information about the address, opening hours, location on the map, attendance, photos, menus, phone number and a huge amount of other detailed and useful information
Robins & Day Peugeot Liverpool
Address: 77 Mill Ln, Old Swan, Liverpool L13 4EJ, United Kingdom
Website: robinsandday.co.uk
Phone number: +44 151 254 1010

GPS coordinates

Latitude: 53.4089293
Longitude: -2.9138948

Location on the map

Reviews

Ana Vasquez
I absolutely love my new Peugeot 208 definitely the best car I have ever drove. The smaller style steering wheel makes driving so pleasant. It is also has something called CarPlay, you plug in your phone and it all appears on your screen including the maps and navigation from your phone! It was an all easy process purchasing the car from Peugeot in Liverpool. Daniel Harrington Who dealt with my sale did everything he could to make the purchase smooth and quick. He was very professional and a pleasure to deal with! Also the manager couldn’t do more to help me when I arrived! Great team. Thanks Peugeot and Daniel ????
10 months ago
Jake Flowers
Finding it hard to view cars as all these dealers with what they class as customer parking having especially been full with sales cars especially taking disabled parking away from disabled customers there all a disgrace and all cars a so badly unpractical design just look like bulky boxes with no boots for storage
8 months ago
Natalie Cochran
Took my car there as advised by Peugeot care to have a serious fault diagnosed. Its been with them for over 3 weeks and they haven't even looked at it yet. I've been chasing daily for some kind of update or explanation as to why no one has looked at it yet but they apparently "don't have a manager" and all regional managers are always "in meetings". Service staff seem incapable of taking simple notes no matter how many times you repeat yourself. They have cost me so much time and money and not even acknowledged how poorly they've treated me. My car is still with them and I'm still in the same position I was a month ago. Unbelievable. UPDATE 06/08/19: They have now had my car for 4 weeks and still not looked at it. I have now been told to take my car elsewhere after they read my review above.
6 months ago
Mona Gentry
Daniel was excellent, very helpful and knowledgable of the new car we wanted. We were dealt with very courteously and quickly and he has kept in touch to update us on the cars progress ref delivery. Many Thanks
7 months ago
Edwin Espinosa
Great service,
3 months ago
juan parra
New Car very helpful staff
8 months ago
joseph crowley
Daniel Harrington was very professional and polite and made the whole experience of buying the car extremely easy.
6 months ago
Don Phillips
I received outstanding, excellent service when purchasing my car. Nothing was too much trouble and I would willingly recommend Robins & Day to would be car purchasers.
9 months ago
Larry Mack
Went in just looking and got service and information I wanted
7 months ago
Teresa Lesure
Peugeot cars have massively improved and I would fully recommend. However, at this dealership the staff appear disinterested and actually recommended a Ford rather than their own cars!! Only one lady in servicing (Joelle) who cares and the only reason I have given 2 stars. Car came away with more problems than it went in with. Sales staff economic with the truth to put it mildly. I have given feedback to them and no one is bothered that I find the service extremely poor.
9 months ago
Sebastien Shan
This is definitely the best Peugeot to go to by far! Had a brilliant experience with the whole of the team they were very attentive and had our needs and budget at the centre of their minds! Would like to thank one member in particular names Joshua he went out of his way to save a car for us which I only had to wait a day for instead of ordering one and waiting 8 weeks I was made up with him he is a credit to Peugeot as the whole team our would definitely recommend robins and Day Peugeot liverpool as you will not leave unhappy I can assure you that!????????
5 months ago
Rikki Young
Sales Advisor could not be faulted. He knew his stuff and was 10 out of 10 throughout. I would recommend Robins and Day, Peugeot without hesitation.
8 months ago
Mukti Setianto
Brilliant customer service by Joe Bradley the past 2 weeks. Car sale went through without a glitch, he was very professional and also very friendly to myself and my dad. Let him know that we will be getting a car off him again
5 months ago
Stavroula Fili
Straight forward transaction,salesman was both friendly and professional.my new vehicle was very well presented.I have purchased a vehicle from this company previously and will certainly deal with them in the future.would highly recommend.
8 months ago
Vivien NG
Very expensive for parts
7 months ago
Grace Collins
Happy with service
2 months ago
Liz Chester
Booked car in no problem. Advised them I would have to wait as they had no courtesy car and i lived 45 minutes away so could they take that into account which they agreed. I made contact day before just to remind them I would have to wait which they were aware of. 5 hours later am still waiting here. Not 1 person has provided an update. I was called by customer services asking me to go and see them (office next door) to be told my car was did not have warranty. After advising them I had purchased the extended warranty they checked their systems to find out I had (why couldn't they have done that in the 1st place) Reminded customer services twice on the day that I would have to leave approx 1pm. I went to them at 12.40 to be told they have only just started working on the car. Absolutely incompetent staff. No customer service skills at all. Last time I will be purchasing from them ????????????????
8 months ago
Charles Sumrall
Wonderful service and great staff
7 months ago
sean murphy
Pressure sales, but a good deal can be had if you stick to your guns
9 months ago
Patricia Ware
we picked our car up Sunday morning from Steve the help they gave us we appreciate so much steve and mark was so helpful with us and we are absolutely made up with our new Peugeot 2008. thank you so much for all your help. John callaghan and tanya
11 months ago
Christian Koch
Worst garage I have ever been too and I've had Peugeot's for the last 24 years. I love them. But the treatment from some of the staff at this one is the worst I've ever had. Lies from the at service times. Stuff missing from the car. Then they found out a member of staff had stolen it. Got a sorry but no replacement. Had to take my car back 6 times to get it fixed. Final time was for 4 days. Now fixed. I would never use this ROBINS AND DAY garage if I could help it
11 months ago
John Ferrante
Bought a used car here. Really nice friendly staff, got a great deal. Lots of renovations going on in the area and this is no exception. Will be smart once it's finished
9 months ago
Judy F
Helpful staff courteous, and not pushy but maintained your interest in their products
9 months ago
Xiaohao Yang
Don’t normally share reviews but I was extremely happy with how Josh handled our customer service experience very professional and managed our expectations and didn’t try and sell us things we didn’t need just to make a sale thanks again
5 months ago
Kealey Rowe
My visit to your care sales was very enjoyable all the sales staff greeted me by my first name it's so good to be remembered, but I have always been greeted highly professional by the sales staff , it's th service end of the business that let's the garage down, warranty work on my last vehicle left a lot to be desired mc66mtf 2008, ( not always told the truth) how ever my visit to day was with the intention of purchasing a used 208 17 reg for my grandson just out of uni the sales rep who look after me mas most helpful & highly professional & we have agreed to meet up again on Wednesday next to trash out a price for the vehicle in question ,regards Tommy Farrelly
1 month ago
Tricia Kight
Very professional and friendly
1 month ago
Vincent King
Just bought my first car from here! All the staff were so friendly and very helpful! Would definitely recommend to everyone!
10 months ago
Matt Drake
Tried contacting them about a car they had listed. No reply/response. Many dealers operate on a 'a customer only matters if we've got an immediate sale' sadly. Good customer service costs nothing and you may even have another model you can upsell me to.
5 months ago
Karen Parks
Having taken our vehicle in for it's MOT and other work, we will DEFINITELY NOT be going back to this dealership. I had to ask 3 TIMES if a job was covered on the warranty we were sold as part of the purchase of the car when we bought it at R&D Birmingham. I was told twice it wasn't covered, even though there were no exclusions on the warranty, on the third time of asking, it was discovered actually it WAS covered. The 'Customer Service' was poor, being told over the phone in a stroppy manner, "Do you want me to fail your MOT then?" when I asked why I was going to be charged £35.64p to swap a tyre around on it's wheel for such a simple job. She accused me of shouting at her, I was on a roadside with busy traffic and couldn't hear myself speak never mind if I could be heard. I told her I wanted to speak to her manager when I arrived back at the dealership. On returning, I was greeted by a supervisor, apparently, the manager was busy! The supervisor was actually the most helpful. He informed us the outstanding job was covered and that the car would be MOT'd, however, it wouldn't be ready that day and could we leave it with them. We live in N. Wales so that would be impossible unless we had a courtesy vehicle. He duly obliged and found us a car. The next day, I called at 2pm to find out what was happening and was told by someone different in 'customer service' that I should wait for a phone call from them. As I told them again, I live over an hour away and there wouldn't be any use phoning too late as it was possible I wasn't going to be able to get to the dealership before closing, I was told that I'd better make my way over then. When I got to the dealership, I was given my car back and as it was dark, I couldn't inspect the vehicle. In daylight, I have found that oily fingerprints and marks on the front of the car. Not acceptable and certainly not what you would expect from the retail outlet of the manufacturer, PSA group. This isn't the first bad experience I've had at this dealership, my other car has been back and forth here for 18 months and they've never been able to sort out the problem with it. I do not recommend this dealership at all.
8 months ago
Jason Kallert
Dealt with very pleasantly and efficiently by Andrea Mitchell. Waiting area clean and comfortable with complimentary coffee machine.
5 months ago
Tremayne Fletcher
I was treated like rubbish when using the service section of R&D Liverpool and was offered no help or customer support whatsoever. I was just slung a piece of paper by someone working in the services side of the business (inside the Citroen garage) and told to go on my way. Even the salesperson who was all smiles when I bought the car, acted like they hadn't seen me and put their head down twice and avoided me when I took the car back to get it looked at. Terrible service.
8 months ago
Keith Tillman
A great Peugeot dealership and motability scheme operator, very polite and friendly staff who are keen to please and very knowledgeable, I love this place, they also offer Citroën cars too.
8 months ago
Mark Collie
Excellent service by John McVey. On collecting the car he explained many things, made us feel at ease and the car was presented excellently.
9 months ago
Maria Calderon
Josh was very informative. Pleasant. Very good sales person.
11 months ago
fatpinup
After looking at so many other vehicles and not so very knowledgeable sales people, I fortunately on a friends advice went to Robins & Day. Not only did I find the suv I really liked the salesman, Daniel Gheng, was the most helpful and interested person who talked me through everything and has gone above and beyond to find me my car. Highly recommend this company and Daniel Cheng.
9 months ago
Nicole Perez
Friendly staff who are more than willing to help
8 months ago
Keyanna Rodney
Absolutely fantastic service By Daniel, he was amazing. My Peugeot 208 is amazing too, lovely car with all gadgets etc
11 months ago
Pamela Grove
Purchased used pug 508 from bob Jones who handled the sale perfectly.Unfortunatly experienced problem with car within a few miles and needed car for holiday following day. As car couldn't be repaired that day bob Jones sorted courtesy car for me whilst car was repaired and I could go on holiday to norfolk. First class experience and a big thank you to bob for first class customer car and a great car. ????????????????
9 months ago
Ernesto Ortega
The young man who sold my boyfriend Joshua Harding was very very helpful
5 months ago
Szyna Szynkowski
Kieran Atherton was a star!! Excellent service from him ☆☆☆☆☆
8 months ago
Brandon Rockwell
We found Mark Radley very helpful gave us both all the information we needed
7 months ago
Dilyara Nor
Took my car here for its first service in and out with my courtesy car in half an hour but I had to return a week later with a rattling exhaust cover and the same faults it went in for a service which they have still not repaired I am very disapointed with robins and day. They sent me an email to contact them over my complaint i filled it in sent it back it went to the wrong department still waiting for them to resolve my issues. They have been paid for the car try getting them to carry out work on it. Never again with this outfit.
5 months ago
Michelle Prenosil
Disagree four star, s.
8 months ago
Saeed Ebrahim
Car taken in under warranty by other party,stayed there for 17 days for stop start fault and whine on gearbox,finally got car back with a new battery,but did not check gear box because they did not have any vehicle to compair it with ,this from a Peugeot dealer full of cars,the real reason not interested with the warranty because you did not buy the car from use .17days to fit a battery so much Peugeot dealership,
9 months ago
Vallonda Head
Very nice young man that helped us. No pressure.
11 months ago
Rashad Payne
Excellent customer & efficient service
7 months ago
Bree McVey
Just home had a recall on the car it was done In the time it was said very pleased and new premises are excellent if waiting 10 out 10.
10 months ago
Ashley Leavitt
Fabulous looked after brilliantly by Natalie.
8 months ago
Andrew Diederich
Total total chaos. Which is a shame. Yes there are roadworks going on. Yes there are building works going on in the showroom, but there's no excuse for the staff acting like a pack of dogs. Each one of them only deal with one brand, so although I was there to look at several brands and cars the first guy show's me around one brand and then soon as I ask to see another I'm told to sit somewhere and wait for someone else. After 40 minutes waiting I gave up and left. Utter madness. NEVER drive to this place in your own car. No parking and cut throat attitude to every millimeter of space. If you get in you'll have a job getting out.
9 months ago
Mary Randolph
Really great. the staff are fantastic really quick to will allways go there for the foreseeable future
2 months ago

Popular places from the category Used car dealer